Hampton by Hilton Guangyuan Lizhou Square

Safety hazards + disregard for responsibility + backstab. I fell due to the slippery floor of the hotel. The attitude and compensation were perfunctory, which was disgusting and infuriating. Incident: I slipped on April 18 because the hotel lobby floor was slippery and there was no anti-slip warning sign. I was in unbearable pain on the spot. After diagnosis by the local People's Hospital, I suffered multiple cartilage injuries, mainly on my right hand. My right face was swollen for about a week, and the doctor issued a certificate for a full week of rest. Hotel handling attitude: After the accident, although the hotel accompanied me to see a doctor, it shirked responsibility in the subsequent negotiations and was only willing to compensate 1,000 yuan according to the minimum standard of Guangyuan City (which was not actually received, and was far lower than the actual loss of work fee of 500 yuan/day + living expenses + nutrition expenses). After many communications to no avail, the management staff was indifferent and refused to provide a reasonable solution. They completely ignored the provisions of the Consumer Rights Protection Law on safety guarantee obligations and even forced me to be hospitalized before compensation. Impact of experience: This accident not only caused physical pain, but also led to loss of work income (I couldn't work because of my right hand injury), and the hotel's perfunctory attitude towards compensation was even more chilling. Suggestion: Choose this hotel carefully! Safety hazards have not been rectified, and there is no responsibility afterwards. High-end brands have no basic sense of responsibility. If you are injured accidentally, your reasonable demands may be ignored. Backstabbing: I was quoted 180 yuan/night for the upgraded suite, and 160 yuan/night for my companions, so that the company suspected that I embezzled the difference of 20 yuan/night, causing my reputation to be damaged. Environment: Very noisy, there was a KTV still dancing at 11:30 pm, square dance music was played until 9 pm, and the school broadcast was played early in the morning.

The second time I stayed at Hampton, it was still as comfortable. The room layout is reasonable and the sanitary details are very good. The large French windows overlook the city view of Lizhou District. When checking in, the two girls Alice and Dingding at the front desk were very enthusiastic, patient and thoughtful, and gave the children cute little gifts. The breakfast variety is rich and the taste is great~ In short, Hampton is the first choice when you come to Guangyuan. The cost performance is not too high~ Recommended!

This time I stayed at Hampton by Hilton Guangyuan, which was the most cost-effective. The location is excellent, close to the square, and convenient for travel. The room is large, the facilities are complete, the service is as good as always, and the breakfast is delicious. The front desk beauty May has a super good service attitude, like a spring breeze, and must give a big thumbs up 👍👍👍👍👍👍👍

The location is excellent, the transportation is convenient, the hotel facilities are complete, the room is clean and tidy, and it is very comfortable to stay in. The front desk staff is warm and thoughtful, and they also helped us upgrade the room type. The breakfast is rich in variety and very cost-effective.