Guest User
June 22, 2024
1. I put up a Do Not Disturb sign and told the front desk that cleaning was not required, but the cleaning staff still came into the room to clean.
2. The room type I booked included breakfast, but I was asked to show a breakfast coupon when I went to eat. After informing me of the order, the noodle cook insisted that I go to the front desk to get the coupon. Then why don't you give it to me directly when checking in and extending your stay?
3. The laundry room is in a mess and there is no staff to maintain it.
4. This is the worst experience I have ever had as a platinum member. Even if the decoration and hygiene were poorer in my previous stay, there was no uncomfortable service.
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