Difeng Hotel (Guangzhou Zengcheng Xintang South Railway Station)

The room smelled of cigarettes. I couldn't stand it. The floor was greasy and felt unwiped. The TV screen was cracked and I couldn't watch TV. The tabletop was unwiped. The hygiene was terrible. I originally booked for 5 nights. I checked out after staying for one night. I told the front desk about the problem at night, but instead of helping, they asked me to check out and find another hotel.

The room is very cozy, the room size is moderate, the location is very good, it is convenient for eating and traveling, and it is close to the 214 bus terminal. The service of the front desk lady is very good and the problems are handled in a timely manner. This is the only time I have actively given a good review after staying in so many hotels. It is very cost-effective and the breakfast is delicious. It is recommended.

Poor hygiene, peculiar smell in the room Hair on the floor The TV in the upgraded room was broken and the new room was downgraded again. The room was full of dust and the air conditioner blew out a lot of dust Bedding and air conditioner were not clean and it felt like there were mites everywhere

Very unpleasant check-in experience. I was supposed to stay for three consecutive days on a business trip, but at the end of the day, the front desk didn't know how to provide service. I had to park at the hotel across the street when I checked in at night. I could understand and accept this, but they didn't tell me at night that I needed to get the parking card to open the door the next day. The next morning, I put the room card at the front desk after breakfast. I wanted to extend my stay without my luggage, and there was no one at the front desk. When I got to the parking lot across the street, the door wouldn't open. I called the front desk and was told that I needed to get out of the car, turn off the engine, and walk back to the hotel to get the remote control. After opening the door, I needed to return the remote control to the hotel. I had to turn around twice when I drove back and forth, and I said you couldn't send it. You should have told me at the beginning that I was in a hurry now. Who wouldn't be in a hurry when going out early in the morning? The front desk kept replying sorry, there was only one person at the front desk, please trouble me, I came to stay in the hotel, not to run errands for you early in the morning, I was so angry that I immediately walked back to pack my things and check out.

The room is clean and tidy, the transportation downstairs is convenient, there are taxis, the front desk service is good, there are two free bottles of mineral water in the room, the service attitude is very good, it is also close to the high-speed rail station, the cost performance is very high, a good choice for business trips