Suyab Mountain Encounter

Like 👍🏻  1. Newly opened hotel hardware everything is also very good 2. The restaurant is also delicious 3. The bed is easy to sleep on 👎🏻 1. Perhaps marketing is done too powerful, I stayed on weekdays not on holidays, hotel check-in people everywhere,  should be the guest room corridor is prohibited non-guests enter, I do not know how they can go up to the guest room corridor to check in  2. Despite hanging please do not disturb at the door, the aunt still forced to knock on the door and ring the bell to ask me if I want to clean woke me up 3. Very close to the car selling company next door, there was a car anti-theft mistake in the morning, and it woke me up

To be honest, the overall environment of the room is OK, very quiet, but the equipment inside is not good. I traveled with two children and an old man, and booked a one-bedroom apartment for 2,783 yuan. The price is not cheap, but the experience is really bad. If it was before, I would have given all bad reviews directly. I am rational and based on the experience of the residents, and I write down the comments seriously. I also hope that the hotel can improve, so that there will be no more residents with bad experience like me, and I will never go there again! First of all, check-in. We can't check in after 3 pm. We were very tired and wanted to rest, but they said that they hadn't packed up yet, so we went to have afternoon tea, which cost about 400 yuan. The prices inside are not cheap! Wait until more than 4 pm to check in. Secondly, the sewer in the room was blocked. When I took a shower, the water overflowed and I couldn't get out at all. Therefore, the child fell twice. Fortunately, it was nothing serious. If the elderly fell, the consequences would be unimaginable! The hotel did not repair it in place in advance, resulting in the sewer and mopping the floor at night. It felt terrible, and the hotel did not apologize! The second is Bluetooth wireless charging. When I put my phone on it, it showed that it could be charged, so I went to sleep without worry. As a result, when I woke up, my phone was turned off directly. It didn't charge at all. I called the front desk and got a wired charging cable. It turned on after charging for half an hour. If it was like this at the beginning, I should tell the residents, otherwise it would affect things. Finally, we checked out at 8:10 in the morning. There was no one in the lobby. We had to wait. We were in a hurry. We waited for an hour to check in. We had to wait when we left. I was in a bad mood at that time. Later, I put the room card on the desk at the front desk, said something to the housekeeper and left! To be honest, I have never had such a bad experience in a hotel. When I took my children out to play before, the service was really different. I hope it can be improved and truly worthy of every penny paid by consumers! Consumers are willing to spend so much money to stay in a hotel. Don't they just want a safe, clean and well-serviced resting place?

👍Good places: 1️⃣Good hardware, The hotel is a good place for a city vacation, the environment is good, it is far away, there is no need to come here specially, but it is OK near Guangzhou 2️⃣The Chinese restaurant is very good for the hotel, the price is fair, and the service is very good. 3️⃣The male manager at the front desk has a very good attitude. I complained to him about the commercial photography disturbing the residents, and he dealt with it immediately. 👎Bad places: 1️⃣There are many commercial photography in the hotel, and some of them are of low quality and very disturbing. They have occupied the best position in the western restaurant for a long time. When I checked in at the hotel, the girl at the front desk took me around, she saw it, and I asked. But she just said that the hotel allows commercial photography, and you can even come in for commercial photography by paying money or staying in the hotel. 3️⃣When I was sitting. A girl loudly denounced the problem of commercial photography to the waiter. But the male waiter just said weakly: "They are like this, I can't do anything about it." He did not report it to his superiors. Later, I went to the front desk and told the manager, who immediately dealt with it and apologized to me. I don't think the hotel completely prohibits commercial photography, because it can be seen that many people rent rooms just for commercial photography. But the hotel should have some supervision and provide training to the waiters.

High quality! The design of the homestay is stylish, elegant and generous. There are many details that show that the hotel is very considerate. There are many check-in spots. The food in the restaurant, both Chinese and Western, is delicious. Although it is not summer yet, the children also jumped into the swimming pool and had a great time! Stayed for two nights and didn't want to leave! The customer service was very considerate and the service was good. There were desserts in the evening. The family had a very pleasant holiday and would stay in this hotel again!