This property is falsely advertised as a hotel on Trip.com. It is a service apartment, not affiliated with the Four Seasons Hotel, despite the listing’s deceptive screenshots. The building was difficult to locate due to this misleading branding.
While the staff upgraded my room and were responsive to my calls, this did little to compensate for the overall experience. The “upgraded” room was poorly maintained—scuffed walls, worn furniture, and general neglect evident in the photos I’ve attached. The location is somewhat central (340m to the Metro), but the walk is unsheltered and inconvenient during the rainy season.
The worst part? Cleanliness was appalling! I was handed a shower towel with **dried mucus (boogers)** stuck to it—an absolute dealbreaker that left me disgusted. Basic hygiene should be non-negotiable for any accommodation.
The bed was comfortable, but that’s the only positive in an otherwise unacceptable stay. Avoid this place unless you’re willing to gamble on misleading ads, subpar upkeep, and revolting cleanliness standards.