Anonymous User
March 5, 2025
First: The front desk is located downstairs in a residential area, and several hotel front desks are connected. The front desks of other hotels are all there, but there is no one at the front desk of the hotel we stayed in. No one answered the phone call. After waiting for a long time, no one was there, so we went to eat first. Later, we came to check in again, and no one was there, but this time the phone call went through.
Second: There were no empty rooms for us, so what did we book? Later, we solved the room problem (temporarily staying with others, thinking that they were in the same building and the difference would not be big). After checking in, the room was completely different from what I booked (the hotel website picture is for reference only)
Third: The water heater leaked... This was unexpected, so we changed a room (then what about the no room they just told us)
Fourth: The hygiene is average, and there are stains on the pillowcases
The above points are quite outrageous. After all, I have never encountered them in other hotels. This cannot be called a hotel, it is more appropriate to say that it is a daily rental room.
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