Ji Hotel (Guangzhou Tianhe East Railway Station)

During our stay at JI Hotel—located next to Guangzhou East Railway Station—we initially booked three nights but decided to extend our visit to five nights. We were immediately impressed by the hotel’s pristine cleanliness, neatness, and elegant design, complemented by a refreshing and welcoming fragrance throughout. The room’s smart home system made everything convenient, and the comfortable workspace with a proper table was perfect for work and Zoom meetings. The hotel’s prime location near PO Park provided easy access to numerous shops and restaurants, with direct links to both the metro and railway stations. Additionally, the friendly staff offered excellent shopping advice, and the availability of washers, dryers, and a Xiaomi steam ironing board added to the overall convenience of our stay.

Booked my stay for 8 nights and below are my reviews. ISSUE 1 We were given the room facing the railway station and true to other traveller’s review, it IS NOISY! The constant honks of the vehicles can start at 7am till 12midnight everyday. When we entered the room on the first day, we tried to on the air-con for better ventilation but instead of cool air, warm air came out. Tried to adjust the settings but there was no change. Went to the reception to enquire but they mentioned they were not able to on the central aircon as it’s winter season and they would need to get management’s approval to activate it. what they could offer us was to open the one and only small window in our room. We told them we already opened it but it’s still warm so the other alternative is to provide us with standing fans which they did. Imagine us sleeping for 5 nights with the window open and the fans on, hearing the cars honks from 7am-12midnight. IT WAS TORTURE. Luckily on the 6th day, we enquired again and they finally activated the central air-con. Mind you the winter season in Guangzhou is totally different temperature than Shanghai or Beijing. There’s no need to off the central aircon at all. ISSUE 2 There were 20 floors in this hotel but there were only three lifts in this building. The lift space was small, could only fit 9 adults max in my opinion. The speed the lifts were going was also slow. Plus, you’re sharing the space with the service robots. So if you’re staying here, kindly cater extra waiting time. ISSUE 3 The rooms are not labeled non-smoking/ smoking room. So you could be staying in a non-smoking room but the room around you could be a smoking room. There were days where we could smell cigarette smoke in our toilet and unable to find the source. And there were days when we came out of our room to walk to the lift, the whole corridor smelled of cigarettes. I pity the cleaners having to use the humidifier everyday while cleaning the rooms. PLUS side - the room I booked was spacious. Could fit in four medium sized luggages with loads of space to walk around. - toilet was clean and spacious - there’s free bottled water provided and could ask for more - metro station is just below us. Conclusion, this would be my first and last visit to this hotel. Will probably stay somewhere away from the railway station in the future and will make sure to check with the hotels if their air-con is working. Not worth the price I’m paying for.

I had an excellent one-night stay at Ji Hotel in Guangzhou. The room was immaculate, cozy, and tastefully furnished, providing a quiet and restful environment. The highlight was the bathroom with its self-cleaning, warm toilet seat—such a luxurious touch! The room also featured a huge TV and four complimentary water bottles, which was greatly appreciated. The breakfast offered a variety of Chinese dishes, plenty of fresh fruit, and a delightful, flavorful coffee to start the day. The hotel's convenient location near the train station made it incredibly easy to find and perfect for travelers. Highly recommend for anyone visiting Guangzhou!