Oriental Resort Guangzhou

Service: The service is excellent. Carl Liu at the front desk has a very good attitude. I added WeChat and became a butler. He took care of many details very well. Thank you. Other staff members also actively provided services and help. Environment: The environment is beautiful. There is Jinzhong Lake nearby. It only takes 20 minutes to walk around the lake. The scenery is also beautiful and the air is fresh. There is also Yunxi Botanical Garden within walking distance, which is worth a visit. But the hotel is indeed a little remote, with no village in front and no store behind. The hotel does not have its own canteen or small supermarket, so if you need daily necessities, you have to take a car or drive out to buy them. If you don’t want to eat the buffet in the hotel, you have to order takeout by yourself. If you order takeout, you have to go to the front desk to get it yourself. Hygiene: It is very clean, and the aunt cleans very carefully. However, there is a problem with the linkage between the button in the room and the light outside the door. For example, when I went out, I pressed the "cleaning" button in the room and even hung a "please clean now" sign on the door handle, but the light outside the door was red, which made the aunt dare not come in to clean in the morning. When we came back from playing outside, we took the initiative to call the aunt to urge her to come to clean, and then we found out that it was the color of the light that made the aunt not come to clean, so this setting should be improved (at least there should be a clear reminder to let the guests know what color of light is on, the aunt will not come.) Facilities: Children's play facilities downstairs, such as ring toss, are very popular with children, and they can play for half a day without getting tired. But I need to make some suggestions on the air conditioner, quilt and pillow in the room. First of all, the air conditioner may be due to the setting. If I don't adjust it below 19 degrees, it will be in heating mode, but the temperature outside is actually a bit hot these two days, so if it automatically changes to heating mode, it will be stuffy in the room. But if it is adjusted below 19 degrees, it will be a bit cold at night. Then, the pillow is soft and can't support the neck at all, which is not very friendly to patients with cervical spondylosis. In addition, the quilt is not very breathable. It will be very hot and sweaty when covered, but it will be frozen by the air conditioner if it is not covered. Finally, I would like to praise the Chinese restaurant for its delicious snacks. I hope Mingquanju Hotel can do better and better and make Guangzhou a bright brand😁