Mandarin Oriental Guangzhou
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Mandarin Oriental Guangzhou

2026 Global 100 - Gourmet Hotels
No. 389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620, China
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hotel overview picture
Last booked 1 hr ago
China travel essentials
Easy to reach
Most card payments accepted
English-speaking staff
Airport drop-off available
Currency exchange
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Amenities
4 Restaurants
Outdoor swimming poolFree
Sauna
Spa
Massage room
Executive lounge
Gym
Public parking
All amenities
Property Description
Located next to Taikoo Hui Shopping Centre and designed by tonychi studios, Mandarin Oriental, Guangzhou offers 233 spacious guest rooms, 30 suites and 24 elegant and stylish serviced apartments. Diverse dining choices include two-MICHELIN-starred Jiang by Chef Fei, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms. The top-tier meeting and function facilities are spacious and equipped with the latest technology, while the hotel’s expansive 710-square-metre ballroom is the city’s premier events destination.
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9.3/10
Very Good
Very clean and right next to taikoo hui. Service is great. We had a great time!
All 4,026 reviews
Surroundings
Metro: Shipaiqiao
(390m)
Metro: Tianhe Sports Center
(580m)
Airport: Guangzhou Baiyun International Airport
(33.5 km)
Airport: Foshan Shadi Airport
(37.3 km)
Train: Guangzhou East Railway Station
(3.8 km)
Train: Shipai Railway Station
(6.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Executive Suite

1 King bed
108m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Club Premier Suite

1 King bed
120m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Club Deluxe King Room

1 King bed
60m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Executive Suite Connect Deluxe Twin

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
168m² | Floor: 11-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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4

Club Deluxe Twin Room

2 Single bed
60m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Club Executive Suite

1 King bed
108m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Apartment - 2-Bedroom

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
150m² | Floor: 8
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Jungle Crush Themed Premier Suite

1 King bed and 1 Bunk bed
120m² | Floor: 15-16
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Mandarin Suite

1 King bed
240m² | Floor: 25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Club Mandarin Room

1 King bed
70m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Deluxe King

1 King bed
60m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Premier Suite

1 King bed
120m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

2-Bedroom Apartment

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
150m² | Floor: 6-9
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Deluxe Apartment - 3-Bedroom

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed
250m² | Floor: 6-9
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Twin Room

2 Single bed
60m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Mandarin Room

1 King bed
70m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Superior Room

1 King bed
60m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Kid's IP King Room

1 King bed and 1 Bunk bed
60m² | Floor: 15-16
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Three-Bedroom Apartment

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
185m² | Floor: 6-9
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

9.3/10
Very Good
4,026 reviews
  • Cleanliness9.5
  • Amenities9.3
  • Location9.4
  • Service9.1
Average for similar properties in Guangzhou
Most Mentioned
Review summary
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Location: The hotel is conveniently located at Taikoo Hui, offering direct access to Metro Line 3 and proximity to shopping and dining options. This prime spot makes it ideal for exploring Guangzhou effortlessly and is favored by families and travelers alike.(based on 648 reviews)
_‍W‍e‍C‍h‍a‍t‍3‍9‍1‍3‍1‍*‍*‍*‍*
December 2, 2025
感謝Cynthia和Miffie,退房時還送了小禮品。 床品很舒服 燈光設計也很好 一貫MO的中式美學 就是房間裏有很多鏡子 應該是為了增加視覺空間的設計
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N‍i‍m‍e‍n‍h‍a‍o‍f‍a‍n‍a
December 1, 2025
之前疫情的時候連着住了很多天,每次有機會回來的時候都像回家一樣。設施的確有點舊了,但是MO的服務水平在廣州絕對是T0級別,説有臨時的安排就馬上安排了延遲退房。12月開始有聖誕裝飾了,大家可以來看看
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L‍e‍o‍n‍a‍r‍d‍ ‍B‍o‍n‍g
November 18, 2025
We stayed at Mandarin Oriental Guangzhou for three nights and honestly loved it. I told them it was our honeymoon, and they gave us a room on the highest floor with an amazing city view. Housekeeping kept the room super clean and always updated, so it felt really taken care of. One thing I really liked — there’s a little delivery section in the room where all my online orders were placed, so everything was easy to find. Overall, the room was super comfy, great for the two of us, and totally worth the money. Would definitely stay again.
P‍s‍h‍i‍n‍t‍e‍e
November 25, 2025
I stayed at Mandarin Oriental Guangzhou for one night and overall had a pleasant experience. The room was spacious, clean and beautifully designed, although the TV size and limited channel selection could be improved. I also received a complimentary room upgrade, which I appreciated, but the room was quite close to the tunnel, so some noise could still be heard at night. The staff were detailed, friendly and very helpful throughout my stay. During checkout, the front desk even checked on my staying experience and noted down my feedback in their system for future stays, which I found thoughtful. The location is excellent, directly connected to Taikoo Hui and the MRT station, which made getting around very convenient. One downside was the spa voucher included in my stay package. Due to my tight schedule, I wasn’t able to use it, so I requested to exchange it for breakfast instead, but the hotel was unable to accommodate the request. It would be great if the voucher usage could be more flexible in the future. Overall, a comfortable stay with great service and convenience, with just a few points that could be improved.
j‍e‍r‍r‍y‍l‍e‍e‍z‍y
November 9, 2025
對我而言,這是一家充滿美好回憶的酒店,2017年以前多次帶着女兒來這裏逛吃逛吃,如今她長大了,和朋友約了週末到正佳逛街,我們也就有機會帶着二寶來體驗她家的親子房了。。。酒店有些年頭、但是維護很不錯,親子房的裝修和禮遇也是誠意滿滿,這家酒店的服務態度和服務意識真的是很好,早餐人多有點擁擠,出品還是保持了高水準,這次比較匆忙,下次過來多住幾天。
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7‍e‍R‍1‍b
October 22, 2025
體驗感很好。除第一天入住的時候等待時間太久以外沒任何缺點,不過廣交會人多也能理解。房間很大,該有的都有,寵物友好這一點贏了太多酒店。工作人員打掃衞生看到我有在床邊放書,還放了一個書簽在旁邊~很喜歡。因為定的無早的房間,晚上看到牀頭櫃放的早餐牌就點了MO小有名氣的法式吐司,味道確實不錯。退房當天想要晚點退房,跟前台溝通申請了兩點退房也很乾脆同意,很人性化很好很喜歡。
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 11, 2025
雙人東方會行政酒廊專屬禮遇:下午茶套餐是整set,含咖啡茶飲,比深圳文華的行政酒廊下午茶更好。推薦晚餐的煎牛扒、早餐的法式楓糖吐司。 設施:酒店開業10+年了,設施保養得非常好,硬件紮實,室內空間感很好。 衞生:滿分💯 服務:貼心且恰到好處的服務,讓整趟旅程很舒心。
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M‍a‍t‍t‍i‍a‍_
October 10, 2025
超乎預料的一次體驗 跟女朋友週年紀念日來到廣州文華東方酒店 進門出現了一羣外國人還以為今天入住會很久 到前台之後發現確實都很忙 不過及時上了花茶和潔膚濕巾 很贊 前台的小哥哥免費升了房型並且告知會有紀念日禮遇和簡單的佈置 晚上回到房間之後發現贈送了蛋糕以及手寫信 並且開好了夜床 在玄關處細心鋪上了毛巾和拖鞋 整理了洗漱台上的化粧品和護膚品 床品也非常不錯 晚上體驗了泳池 意外發現有一個按摩池 非常的舒適 第二天的早餐品質也在線 嚐到了帶有自家logo的蜂蜜蛋糕 最後退房前想要延遲到13:00退房 直接在MO的app上溝通 非常的方便!總的來説這次體驗我可以給到滿分!!
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Services & Amenities

4 Restaurants
Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
Conference room
Multi-function room
4 Restaurants
Style: A la carte
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:30, 17:30-22:30
The Loft酒吧
Open for: Dinner, Cocktails
Business hours: [Mon - Sun] 17:00-01:00 the next day
文华饼店
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Cocktails
Business hours: [Mon - Sun] 09:00-20:00
江-由辉师傅主理
Cuisine: Cantonese
Open for: Lunch, Dinner
Business hours: [Mon - Fri] 11:30-14:30, 17:30-22:00,[Sat - Sun] 10:00-15:00, 17:30-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking. Limited parking spaces Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
CuisineWestern
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 114.00 (approx. KRW 23,662) per person
Children 12–17 years old
CNY 228.00 (approx. KRW 47,323) per person
Adult
Buffet:CNY 228.00 (approx. KRW 47,323) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. KRW 311,333) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: CNY 816.20 (approx. KRW 169,407) per pet per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2013
  • Number of Rooms: 263
Phone:+86-20-38088888
Located next to Taikoo Hui Shopping Centre and designed by tonychi studios, Mandarin Oriental, Guangzhou offers 233 spacious guest rooms, 30 suites and 24 elegant and stylish serviced apartments. Diverse dining choices include two-MICHELIN-starred Jiang by Chef Fei, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms. The top-tier meeting and function facilities are spacious and equipped with the latest technology, while the hotel’s expansive 710-square-metre ballroom is the city’s premier events destination.

Frequently Asked Questions

What are the check-in and check-out times at Mandarin Oriental Guangzhou?

Check-in time at Mandarin Oriental Guangzhou starts at 15:00, and check-out time is by 12:00.

Does Mandarin Oriental Guangzhou have a pool?

Yes, Mandarin Oriental Guangzhou has a swimming pool for guests.

Are pets allowed at Mandarin Oriental Guangzhou?

Yes, pets are welcome at Mandarin Oriental Guangzhou, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Mandarin Oriental Guangzhou serve breakfast?

Yes, Mandarin Oriental Guangzhou serves breakfast for guests. Breakfast options include Western style.

How much does it cost to stay at Mandarin Oriental Guangzhou?

Room prices at Mandarin Oriental Guangzhou vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Mandarin Oriental Guangzhou from the nearest airport?

The nearest airport is Guangzhou Baiyun International Airport, located about 1 hour 19 mins from hotel by car (33.5 km) away.

What’s the cancellation policy at Mandarin Oriental Guangzhou?

The cancellation policy at Mandarin Oriental Guangzhou depends on your room type and booking terms.

Does Mandarin Oriental Guangzhou offer airport transfers?

Yes, Mandarin Oriental Guangzhou provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportBaiyun Intl. Airport
Distance to Airport37.18KM
Nearest Train StationGuangzhou East Railway Station
Distance to Train Station3.79KM
Nearest Subway StationShipaiqiao
Distance to Subway Station0.39KM
Average Price FromKRW755293
Hotel Star Rating5