Xana Hotel

It was my first time staying in this hotel. I felt very comfortable and cost-effective. The lady at the front desk was also willing to help. Seeing that I had a lot of things, she helped me with my luggage. Thank you very much. The hotel slogan is very friendly and considerate. The breakfast is self-service and very rich and tastes good. The room is spacious, clean and comfortable with good light. I recommend it and I will come again next time if I have the chance.

Last week, I stayed at Xi'an in Urumqi and felt that the experience was very good. This time when I came to Guangzhou, I also booked Xi'an. The price here is 60 or 70 yuan higher, but the experience is not as good as there. First, the airport pick-up and drop-off service is not flexible. The mechanism of departure at the hour is actually quite limited. If it can be changed to a flexible time, passengers in similar time periods can negotiate the time for pick-up and drop-off together, instead of only at the hour, it will be better. Second, the automatic setting of inserting the room card is to close the curtains, but the light is not very sufficient, so it seems quite dark. The Xi'an in Urumqi will open the curtains but not the window screens after inserting the room card, and there is a relatively warm BGM, which gives people a very good and comfortable first impression. Maybe you can refer to it. Third, the service is relatively average. It feels that the employees are not very skilled and professional. It may be due to the weather or the recent lack of rest due to the large number of customers. I feel a little tired (in fact, there is no need to welcome you at the door. It is good to provide basic services and pay attention to details, without adding unnecessary workload). In general, the hygiene and other aspects are much better than other hotels. The breakfast is also good. It's just that I have stayed in hotels of the same brand with particularly good service experience. I had too high expectations, so I was a little disappointed. Haha

The hotel's services and facilities are very complete, and it's very convenient to eat around! The free airport pick-up is great and the service is very considerate. From check-in to check-out, every detail makes people feel very warm and worth recording. The design of this hotel is too strong. It's the Tiffany blue that I like! I personally still recommend it to friends I know here!

Very good, the best hotel within 5 kilometers. I brought my kids with me, and the front desk helped me take my luggage upstairs. The price is very affordable and the breakfast is very rich! In short, thank you!