Guest User
April 7, 2025
【False propaganda + dirty hygiene! The screen in the gaming room is reduced in size and they are still blaming me! 】
I paid a high price for the promotional picture of "240Hz gaming screen + loft room type", but encountered double fraud after arriving at the store:
**❶ The screen parameters are fake! **
The actual maximum of the computer monitor in the room is only 165Hz, which is seriously inconsistent with the 240Hz on the promotional page! When questioning the front desk, the other party first insisted that "the webpage was wrong", and then changed the words "the 240Hz room type needs to be changed to a regular room on the lower floor" (non-loft and without sofa/atmosphere light). They used false parameters to trick me into booking a high-priced room, and after being discovered, they said with confidence "refund you the 31 yuan difference"? This wave of operations is a second humiliation of consumers after false propaganda!
**❷ Disgusting liquid residue is not cleaned up! **
The keyboard slot of the desk is sticky with a jelly-like substance that seems to be dried sugar water, and a wet wipe reveals a yellow-brown stain; there are 3 reflective mucus on the floor under the gaming chair, and there is still a sweet smell after opening the window for ventilation for two hours. I asked to change the room but was refused. The cleaning staff just rubbed it twice with a rag in front of me. Is that the rectification completed?
As an e-sports hotel, they cut corners on core equipment and broke the bottom line in terms of hygiene. The staff even hinted that "e-sports rooms are so dirty" - I suggest that the boss change the slogan to "165Hz monitor + free drinks to overturn the experience room", at least it is not a scam!
Original TextTranslation provided by Google