Guest User
February 17, 2025
Environment: The indoor lighting is very dim, and I can't see clearly when playing with my phone; the surrounding geographical environment is OK, it is close to the subway station, but there are also many miscellaneous shops
Service: The front desk has a good attitude, but it is useless. I asked east and they said west;
Hygiene: The cleaning staff did not clean my room for two consecutive days. Regarding this, the reason given by the hotel is: the first day was not cleaned because I changed rooms in the early morning of the same day, so this day was counted as not cleaning, and the second day was not cleaned because I was too busy and forgot. After contacting the front desk, the front desk quickly asked the cleaning staff to clean, but the hotel did not apologize at all at that time! ! I asked for an explanation, but the front desk did not say anything and kept changing the subject! Later, I contacted the manager and got a little explanation and apology! Poor!
Facilities: The rooms are very small, and I was assigned the last room at the beginning! Everything is very old, and the TV cannot be projected; daily necessities are OK; the table feels like it has not been wiped for a long time, and it looks very dirty; the key point! ! The sound insulation is very poor! ! ! ! On Valentine's Day night, I couldn't sleep the whole night because it was too noisy! ! ! The hotel shirked responsibility and thought that the poor sound insulation was not their problem!! Then whose problem is it, is it mine?
Very unpleasant in this hotel! Difficult communication! Bad review!!
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