Hyatt Centric Guatemala City
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Hyatt Centric Guatemala City

No. 6 of 4-Star Select Hotels in Guatemala City
12 Calle 2-25, Zona 10, Guatemala City, Departamento de Guatemala, 01010, Guatemala
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hotel overview picture
Highlights
Ideal location
Airport pick-up available
Excellent service
Great views
Delicious breakfast
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Amenities
Restaurant
Outdoor swimming pool
Gym
Private parkingFree
Airport pick-up
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
The Hotel is located at the best zone of Guatemala City. The hotel will feature upscale architecture, modern, comfortable and life style. The design of the rooms and common areas are inspired on the textiles of Guatemala that represents the culture and the textures of every Guatemala destination. The hotel counts with 138 modern and life style guest rooms within the following categories: 81 King Standard Rooms, 40 Double Standard Rooms, 2 ADA Standard Rooms, 13 Jr. Suites, 1 Executive Suite and 1 Ambassador Suite. The Hotel have 1 main Restaurant for 3 meal period with a capacity of 130 seats, 1 Coffee Corner, 1 Lobby Bar, 1 Rooftop, with an outside swimming pool and a modern bar that allow to guests to enjoy a beautiful city view.
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9.2/10
Great
Cleanliness9.2
Amenities9.2
Location9.2
Service9.2
All 103 reviews
Surroundings
Airport: La Aurora International Airport
(4.4 km)
Train: Fegua
(3.3 km)
Train: Antigua Estacion de Tren FEGUA
(6.7 km)
Landmarks: Épica Eventos y Convenciones
(<100m)
Landmarks: Milyuna (antes 1001 Noches)
(160m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
6

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

King Room with Atrium View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3

Junior King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
5

twin Room with Atrium View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
6

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.2/10
Great
103 reviews
  • Cleanliness9.2
  • Amenities9.2
  • Location9.2
  • Service9.2
Average for similar properties in Guatemala City
Most Mentioned
Review summary
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Location: The hotel is conveniently located near the airport, which is ideal for travelers. It's also close to several restaurants and a mall, though not near the historic center. The surrounding area is safe, enhancing the overall appeal for guests.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2024
Everything was perfect, decoration , rooms, pool, food, drinks , ATTENTION!!! Nothing else to say or to asked for !!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 18, 2023
優點:位置安全,去機場方便,晚餐美味,服務專業,房間舒適。 亮點:早餐極為豐富和高質量,堪比最為奢華等級的酒店。 缺點:浴缸很淺不舒適 總體:極為滿意,還會再來
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M‍5‍3‍2‍1‍5‍0‍*‍*‍*‍*
July 24, 2023
酒店環境很不錯,5星級的標準,服務人員Pablo態度很好,很有耐心,攜程服務人員態度也很棒,很不錯,推薦。
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F‍a‍i‍t‍h
August 30, 2025
Very nice hotel that's close to the airport. Rudy was very helpful with recommendations and showed great hospitality to me and my husband. Great restaurants within walking distance
C‍a‍r‍l‍o‍s
August 8, 2025
We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!
T‍a‍a‍l‍i‍b‍a
August 4, 2025
The property was nice overall and the staff were also very attentive and kind. We were disappointed that the bathroom did not look like the pics as it had a tub opposed to a walk in shower. We asked to be moved however we're told they were completely full and all the bathrooms had tubs so moving us wouldn't fix the issue at hand. I personally do not like tub showers and wish the pictures of the hotel reflected the actual bathrooms. The bathrooms were also open concept so limited privacy.
J‍U‍L‍I‍A
July 28, 2025
I have been to many hotels and I had never been treated like I didn't belong which make me feel discrimated. Staff was a bit rude and didn't seem to want to help. Parking at the hotel is inconvenient you have to take 3 different elevators to get to your room.
T‍o‍n‍y
July 25, 2025
Exceptional Stay – Highly Recommend! I recently stayed at this hotel and was thoroughly impressed with every aspect of my experience. From the moment I checked in, the staff was warm, welcoming, and attentive. The room was spotless, well-appointed, and incredibly comfortable, with all the amenities I needed for a relaxing stay. The property itself is beautifully maintained, with a modern yet cozy feel. Whether it was the lobby, common areas, or my room, everything was clean and inviting. I also appreciated how quiet the hotel was, allowing for a peaceful night’s rest. Special mention to the front desk team – they went above and beyond to make sure my stay was smooth and enjoyable. It’s clear that customer service is a top priority here. I would absolutely stay again and highly recommend this property to anyone looking for a comfortable, clean, and professionally run hotel.

Services & Amenities

Restaurant
Outdoor swimming pool
Gym
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 13:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Adult
Buffet:GTQ 163.31 (approx. AED 78.38) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: GTQ 957.24 (approx. AED 459.39) per pet per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2017
  • Number of Rooms: 129
Phone:+502-22176000
Email:GUACT-GM.DYNAMIC@HYATT.COM
The Hotel is located at the best zone of Guatemala City. The hotel will feature upscale architecture, modern, comfortable and life style. The design of the rooms and common areas are inspired on the textiles of Guatemala that represents the culture and the textures of every Guatemala destination. The hotel counts with 138 modern and life style guest rooms within the following categories: 81 King Standard Rooms, 40 Double Standard Rooms, 2 ADA Standard Rooms, 13 Jr. Suites, 1 Executive Suite and 1 Ambassador Suite. The Hotel have 1 main Restaurant for 3 meal period with a capacity of 130 seats, 1 Coffee Corner, 1 Lobby Bar, 1 Rooftop, with an outside swimming pool and a modern bar that allow to guests to enjoy a beautiful city view.

Frequently Asked Questions

What are the check-in and check-out times at Hyatt Centric Guatemala City?

Check-in time at Hyatt Centric Guatemala City starts at 15:00, and check-out time is by 13:00.

Does Hyatt Centric Guatemala City have a pool?

Yes, Hyatt Centric Guatemala City has a swimming pool for guests.

Are pets allowed at Hyatt Centric Guatemala City?

Yes, pets are welcome at Hyatt Centric Guatemala City, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at Hyatt Centric Guatemala City?

Room prices at Hyatt Centric Guatemala City vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Hyatt Centric Guatemala City from the nearest airport?

The nearest airport is La Aurora International Airport, located about 14 mins from hotel by car (4.4 km) away.

What’s the cancellation policy at Hyatt Centric Guatemala City?

The cancellation policy at Hyatt Centric Guatemala City depends on your room type and booking terms.

Does Hyatt Centric Guatemala City offer airport transfers?

Yes, Hyatt Centric Guatemala City provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportLa Aurora International Airport
Distance to Airport4.39KM
Nearest Train StationFegua
Distance to Train Station3.29KM
Average Price FromAED1092
Hotel Star Rating4