Pet friendly Hotels Guaymas

This presidential suite is elaborate and large. There are only 2 of these on the property. The pool area is nice. The staff is very friendly. The location is great because it is close to everything. The restaurant food was ok. The kitchen in the presidential has a 4 burner range and large eating area. The kitchen for all the other 2 or 1 bedroom suites (not the presidential) only have 2 burner electric ranges and there is little room for food prep. There is beach access but there is no sand next to the water. Bring water shoes because the water has rocks in it.

On November 6th, 2020, my wife and I drove from Phoenix, Arizona, to the Holiday Inn Express in Guaymas, Mexico, for a vacation until November 9th. Upon entering the hotel, we noticed two black plastic trays in the middle of the lobby floor. There were no explanation signs, or warning signs, and we stepped around them. The next day, returning to the hotel after a day at the beach, I tripped over one of the trays and fell.... hard., I was unable to get up off the floor and had to be assisted to a chair to recover. I was not seriously injured but I was shaken up badly and spent the rest of the evening in bed. I COULD have been seriously injured. The next day, I called the Corporate Office to alert them of this negligent injury hazard. I was given a Case Number. Nobody from the Corporate Office has called me back and it is now Tuesday, November 7th. My whole point in calling them was to alert them of this dangerous practice being done by the Holiday Inn Express in Guaymas. Instead, I get the feeling that both the Corporate Office and the facility in Guaymas wish to deny responsibility. The Corporate Office doesn't contact me and the facility claims to not speak English. I have posted images of the trays in the floor. You be the judge about whether this is safe. The next guy to fall might get seriously hurt. Disappointed in the Corporate Office and the facility in Guaymas.