Guest User
January 20, 2025
If possible, I would recommend giving it 0 points! ! !
The worst hotel of the entire trip (maybe it just didn’t suit us)
1. At first, the room card could not be inserted into the power supply, so I contacted the front desk to handle it.
As soon as I walked in, I smelled a newly renovated scent, but considering that I was a little tired, I didn’t want to go through the trouble of changing rooms!
2. There is absolutely no hot water for showering! ! ! ! The housekeeping staff came to check, but told us that she didn't know either, and said that if there was no hot water, there would be no hot water on this floor and we couldn't change rooms, so we prepared to go to bed first.
After a while, the front desk called and said that we could be moved to another room and that they would provide us with breakfast. However, considering that it was already 12 o'clock and my family had just taken a shower and caught a cold and had already gone to bed, we didn't want to make the trouble and didn't change.
3 air conditioning! ! !
It doesn't work properly at all! It was very cold at one moment and very hot at another. We booked a double-decker room for 3 people. The upper floor was extremely hot and stuffy, while the lower floor was very cool. In other words, if you want the upper floor to be comfortable, the lower floor has to be cool.
4 The noise is very loud and the sound insulation is poor! ! !
After I took a cold shower and prepared to go to bed, I started to hear the sounds of people going up and down the stairs. At 12:30 in the evening, I could hear kids jumping up and down, and I could also hear 👂 chatting loudly and the sound of the toilet flushing next door. It's just a symphony
5 Breakfast! ! !
The attitude of the two people collecting breakfast coupons at the door was really bad. They said we didn't order breakfast. After I told them our situation, the housekeeping staff also told me. They insisted that I go to the front desk to get the breakfast coupon. I can understand that it's work, but could their attitude be a little friendlier? After all, we paid to stay here, we're not using your house for free.
The only time I heard an apology was when the room service lady came to fix the problem. She was very nice and there was nothing wrong with it. The only 🌟 for you
The front desk didn't even apologize when we checked out... Later the room could still be booked normally. Are you not going to improve it?
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