Relais Ducale

Hotel looks nice on internet, the reality is there is no reception and it just needs a minimum of renovations… smell of dust is strong, commun parts making ZERO sens so much you get confused and lost. Bed sheets were clean but the rest of the bed too old, while I am a vintage lover. Potential definitely here !

There's not too many games in town to choose from in Gubbio, and Ducale leans a little heavily on a 4 star rating which is surprising. The rooms themselves are spacious with generally good facilities. Views from various areas are great, being as high up as it is on an Umbrian Hill and boasting an interesting 'secret passage' . However, there are a lot of internal stairs and not lifts to all areas which make it increasingly difficult for anyone with poor mobility and nearly all carpets on stairs and common areas are very worn and tired looking. Staff were friendly but there seemed to be a dirty mop and bucket left visible in multiple areas that could have been avoided and gave poor impression. They need to really re-think the entrance which is overly hot, overly noisy and feels like a bar/ tourist shop. Breakfast room boasts a tank full of ill looking fish in stagnant green water which was rather unappetising but breakfast itself was "ok"and served by pleasant staff. It wouldn't take much to improve on the criticisms and to restore what must once have been a good hotel to the standards it aspires to.

We really enjoyed our stay here. Gubbio is a special place and the hotel provided a memorable sunset on the 2nd floor gardens. Their little dog also provided much entertainment as he’d push his ball to me for play. Great spot for our Canadian tour group.

My husband and I stayed for two nights in a Junior Suite with a balcony while on our 3 week tour of Italy. This hotel has loads of charm and breathtaking views of the medieval city! The staff was super friendly and helpful in recommending places to eat and spots to visit. Don’t miss the funicular! The breakfast buffet was plentiful and delicious. The garden bar/restaurant is a great spot to kick back with an aperol spritz (or whatever) and relax! The town of Gubbio is beautiful and a fun escape from the usual summertime tourist madness of the more popular spots in Italy. If you’re planning a trip to Umbria, don’t overlook Gubbio and this lovely boutique hotel!

amazing old building right in the centre of town. can park up and drop bags and then move car to a car park at the funivia. staff helpful, good continental breakfast spread. room a little dated - just needed a little dressing up. explore and find the hidden tunnel