Jl. Jawa No.17-19, Gubeng, Kec. Gubeng, Gubeng Subdistrict, 60295 Gubeng, Surabaya, East Java, Indonesia
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We Price Match
Last booked 4 hrs ago
Highlights
Excellent service
Ideal location
Free parking
Amenities
Spa
Public parkingFree
Airport pick-up
24-hour front desk
Luggage storage
Restaurant
Airport drop-off
Conference room
All Amenities
Property Description
With a stay at Hotel Neo Gubeng - Surabaya by ASTON, you'll be centrally located in Surabaya, a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall. This hotel is 0.8 mi (1.3 km) from Submarine Monument and 0.9 mi (1.4 km) from Balai Pemuda.
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9.1/10
Great
Good hotel.. strategic and very clean 😁😁
All 96 Reviews
Surroundings
Airport: Juanda International Airport
(18.3 km)
Train: Surabaya Gubeng Train Station
(1.2 km)
Train: Surabaya Pasar Turi Train Station
(5.4 km)
Landmarks: HARRIS Hotel & Conventions Gubeng - Surabaya
(140m)
Landmarks: Taman Lansia
(310m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Standard Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Daily housekeeping
Desk
Telephone
Room Details
Check Availability
3
Family Room
2 Queen bed
43m² | Floor: 3,5
Has window
Non-smoking
Daily housekeeping
Room Details
Check Availability
7
Superior Room
1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
Check Availability
Guest Reviews
9.1/10
Great
96 reviews
Verified Reviews
Cleanliness9
Amenities8.7
Location9.3
Service9.3
Average for similar properties in Gubeng
Most Mentioned
AI Summary
The hotel boasts a diverse breakfast with fresh fruit and friendly, efficient staff. It is conveniently located near the train station with spacious, comfortable rooms offering English language channels.
Tourister
April 29, 2025
Good traveler
Anonymous User
December 7, 2024
Good hotel.. strategic and very clean 😁😁
Mr. Chin Best
July 28, 2024
if you’re looking to stay you can consider this hotel to be one of your choice because this hotel for sure can be one of the best options. Also, you can choose this hotel if you want to stay
Anonymous User
December 4, 2024
The towel has a bad smell and the color disgraded although everyday already exchange by a new one. I think the all in one soap and shampoo must be change for another product, i just dont like the after bath feeling when i used that soap.
Maggie A
January 30, 2024
Small but mighty....yellowish toilet & no blackout curtain, but the AC was cold enough for us, the shower works perfect & the water pressure strong enough. Quite large for us. Great idea to provide all-you-can- have welcome drinks and water dispenser on each floor....close to train station & a few minimarkets
Azhar Aditya Rahman
August 13, 2024
Very close to Tunjungan area, lots of good place to shop and eat. Facility wise, it's okay. Can tell that the building is aged, but the staffs are friendly and helpful. Had like a small sofa-ish in the room that an extra person can use to rest. Good experience!
Guest User
September 9, 2024
all is good, but the air conditioner? nope
Guest User
December 6, 2024
too small room
Services & Amenities
Most Popular Amenities
Spa
Additional charge
Public parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Spa
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
Indonesian
Food & Drink
Room service
Health & Wellness
Spa
Additional charge
Public Areas
No smoking in public areas
Smoking area
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Opened: 2014
Number of Rooms: 56
With a stay at Hotel Neo Gubeng - Surabaya by ASTON, you'll be centrally located in Surabaya, a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall. This hotel is 0.8 mi (1.3 km) from Submarine Monument and 0.9 mi (1.4 km) from Balai Pemuda.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Coffeeology, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 58 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Neo Gubeng by Aston?
The check-in time at Hotel Neo Gubeng by Aston is 14:00 and the check-out time is 12:00.
Are pets allowed at Hotel Neo Gubeng by Aston?
No, pets are not allowed at Hotel Neo Gubeng by Aston.
Does Hotel Neo Gubeng by Aston provide breakfast?
No, Hotel Neo Gubeng by Aston doesn't provide breakfast.
How much does it cost to stay at Hotel Neo Gubeng by Aston?
Prices at Hotel Neo Gubeng by Aston are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Hotel Neo Gubeng by Aston?
The closest airport is Juanda International Airport, and it is about 38 mins from hotel by car (18.3 km).
What is the cancellation policy for Hotel Neo Gubeng by Aston?
The cancellation policy for Hotel Neo Gubeng by Aston varies depending on the type of room and booking conditions.
Does Hotel Neo Gubeng by Aston offer airport transfer services?
Yes, Hotel Neo Gubeng by Aston offers airport transportation for guests. We suggest you call ahead to confirm details.