Red Level at Gran Melia Palacio de Isora

My wife and I stayed in a lovely room in the adult’s only Red Level. We were n the first floor corner, and had a Bali-Bed outside our porch that was great. They have the largest infinity poo in all of Europe, and too many other pools to count. The Pangea restaurant was amazing wit it’s varied options or well prepared options, as vegans it was superb. My wife and I caught a bug on our prior trip that became ore symptomatic there, and the staff helped us find a pharmacy and recommended free room service, and later on that day, called our room to check on us and see if we had any needs – twice. Off grounds the black sand beaches and February crashing waves are spectacular. Loved every moment (except the sick part). Wish the Canary Islands were closer to Chicago. The staff are rockstars.

The ultimate luxury in a peaceful adult only paradise, overlooking the ocean. With its own heated pool, Red Level lounge with its own restaurant in a beautiful garden, this hotel experience will truly meet all of your expectations. An amazing breakfast is served in an exclusive area, and the staff are always on hand with excellent service. The sunshine was constant and a well received bonus, escaping from the UK.

Incredible and excellent service done in a relaxed and cosy but very efficient way. Very cheerful, polite and over the top helpful really lovely staff particularly Dieny, Dean and Mohamed. Also very lovely were Clara, Lucas, Enrique, Mario, Lea and many others. Dieny and Dean should get a promotion. They are soooooooo fantastic and made me very at home. I love the atmosphere that all the sweet staff create. The room maids were so nice aswell. High quality all round. Lovely breakfasts. Well done. Highly recommended. I’ll be back! 5 stars. Thank you very much. ❤️♥️ With love and gratitude.

As always - brilliant!!! We had a wonderful time. The hotel is fabulous, the grounds are stunningly beautiful, the restaurants are amazing, the pools are incredible and the staff are super friendly, helpful and efficient. This was our fifth stay, we will be back.

Just got back from a wonderful stay at this hotel with my husband and parents, and we’re already looking at booking again for next year. The rooms are spacious and clean, and the bed is extremely comfortable. We spent most of our time during the day in the red level pool area. It was so relaxing there and the pool staff were absolutely brilliant. This was a general theme actually - we found all of the staff at the hotel to be very friendly, efficient and proactive. The spa was great too. My mum and I had hot stone massages and would highly recommend! There were a few small things that we felt could be improved. Restaurant bookings on the app were near impossible, but thankfully the reception staff were great and were able to take care of this for us. It also would have been good to have a few more staff on hand in the restaurants as it was clear that there were occasions where the staff were rushed off their feet. We opted not to go to La Terrasse due to the menu limitations (there was a lot of overlap between the set menu options and there were a few things we knew we wouldn’t eat) - it would be great to have a bit more flexibility so that we could enjoy the beautiful setting. Finally, we would have liked to see the all inclusive drinks finish a bit later than 11pm. However, all in all, we had an incredible time. We will definitely be returning!

it was better than i thought, just fantastic. Was worried as don't like loads of people but it was so well set out you never felt crowded. Food was great, Cava free flowing and staff amazing. Went B&B should have done all inclusive as the food was just wonderful so much choice and everyone catered for. Plenty of sun beds. Best hotel stay ever.