Guest User
January 29, 2025
I have never seen such a bad B&B in all these years! ! ! ! ! ! ! ! ! 1- The customer service said that cooking is available in all room types; in fact, the gas bill was in arrears, so even cooking and taking a shower were not possible. After recharging for a long time, I was able to use the water heater, but the gas stove still could not be used. I joined a hotel group, but none of the seven or eight staff members in it could solve the problem. I bought hundreds of dollars’ worth of food and almost threw it away. 2- I drove into the basement and walked around for more than ten minutes but couldn't find a parking space on the corresponding floor. Later I parked on the roadside. In the middle of the night, I was dragging my luggage in the cold wind and asked the security guard. It took me 5/6 minutes to find Building 18. The customer service did not inform me in advance that there was no parking space in the basement; 3- The so-called bed sheets and quilt covers were changed every day, but the new quilt covers had hair on them. . . . 4- The customer service said that the toilet in another suite I originally booked seemed to be clogged and had not been repaired, so they asked me to switch to this one. I didn't expect that this one also had problems. The purpose of building a customer group is to solve problems, but when there are real problems, they pretend not to know and don't reply. They asked me to send a video but there was no response. If you can't solve the problem, don't do such useless things! I've stayed in so many B&Bs and never seen one so bad! ! ! ! More than 600 yuan a night is not even as good as 100 yuan a night! !
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