Atour Light Hotel, Shaanxi Road, Guiyang

I travel frequently but I seldom write reviews. This time I had a deep feeling. My friend and I happened to travel to Guiyang during off-peak hours. We checked into the hotel around 8pm that night and asked the front desk staff which nearby restaurant would have better food. We hadn't eaten for a day. The front desk manager of this hotel, Jian Xialuo, enthusiastically recommended roast chicken to me. However, as we were both from Guangzhou, we didn't expect the spiciness in Guiyang. It was really spicy after eating. When I returned to the hotel and met Jian Xialuo on duty again, I started chatting with her until one in the morning. We got along very well and had a lot of fun chatting with her. She enthusiastically recommended Guiyang food for us. During the chat, I had forgotten that I was spicy from the roast chicken. Later, I sent her a message saying that I was spicy and asked me if I would go to the hospital. I said no, I had already bought medicine. She kept chatting with me until my stomach got better. The most important thing was that she also handed over the breakfast I needed to eat the next day to other people at the front desk and told me about dietary precautions. In the next three days, she asked about my health every night, prepared porridge for me every morning and reminded me not to eat too much and hurt my stomach. This trip left a deep impression on me. Not only did I have fun, but I also gained a family. Thank you, Xia Luo. You are like a big sister to me. I am happier this time because I know you.

Check-in was fast, the hotel aromatherapy smelled good, there was no odor in the lobby, the laundry service was very good, the self-service laundry was convenient, the service of the young lady was good, and the breakfast was good!

The hotel is in a good location, close to the airport and high-speed rail station Check-in was fast, the front desk check-in service was good, there was warm water for check-out, the hotel had no odor, the aromatherapy smelled good, the dryer in the laundry room was easy to use, the washing machine in the laundry room was easy to use, and the hotel's self-service laundry service was very convenient.

It was the first time I chose to stay at Atour Hotel. I chose and chose again on Ctrip, and finally decided to stay at this Light Residence 3.0 Hotel. I was really satisfied and must give them a thumbs up. The front desk who checked in arranged two rooms for us on one floor, which was very convenient for bringing my family. On the last day, our flight was late, so I asked Miss Xia Luo if we could delay the check-out. She agreed without hesitation, so I strongly recommend Atour for future stays. Also, the hotel is located in the city center, it is very convenient to go anywhere, and it is not noisy. I am very satisfied

Facilities: Very complete, hot water is very hot and the water is very large Hygiene: Very clean, the bedding is very comfortable Environment: Overall very good Service: The service is enthusiastic. I met several front desk staff on shift and their service attitudes are very good. This is a very cost-effective hotel in Guiyang. It also has breakfast. It is recommended to stay here. It is very convenient to go anywhere.

Overall, it was a very pleasant stay. The staff was very enthusiastic, simple, responsive and had a good service attitude. The breakfast is also very rich and there is also a late night porridge service The hotel is conveniently located to everywhere. It is within walking distance at night. It would be perfect if you could be more careful about hygiene.