Guest User
May 15, 2022
On the day of check-in, I saw that Ctrip was cheaper than the official website, and then I booked a room from Ctrip and went to the front desk to check in. I asked if platinum members could get breakfast (the front desk answered no, they don’t get breakfast in hotels, if you book a king-size bed with a view, you can get breakfast). Is it expensive to send it? Then why is the Platinum membership system used for attracting new customers and ignoring old ones? Later, I used my mobile phone number to call the front desk, and I said that the price on the official website and Ctrip is different. Ctrip is much cheaper. I said that the official website cannot book a room with breakfast, and then I asked: Then I will order a deluxe king bed and give you a good review. Can I send breakfast? The front desk said that it can be delivered ! ! ! ! ! ! ! Then I told the front desk my room number, and the front desk asked me if I had already checked in. I said yes, and the front desk immediately said no. This is the key point. Where did I mess with your front desk lady? Is this your attitude? ? ? I don't owe you money, Li Feng, do I? ? ? I asked you for my mobile phone number and you sent it because you think I haven't checked into the hotel yet? Then I reported the room number and you immediately changed your face and refused to send it away! ! ! ! Ok? Quite a double standard. I will choose Lai Feng in any city where there is Lai Feng. This time, this Lai Feng really made me sick!
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