Guest User
May 1, 2024
The hotel room is large and well-equipped with facilities, including a gym and swimming pool. There is a wide variety of breakfast options and various taste preferences. There are many restaurants on the street outside the hotel to meet your dining requirements.
Special thanks to Xiao Tang at the front desk. We were a group of 6 and stayed for 8 days. Five of us got sick. (We originally booked a two-day stay at a discounted rate). We asked for a one-day refund online, but no refunds were allowed online. We were all ready to give up taking a taxi and leave. Fortunately, after Xiao Tang at the front desk understood our situation, he kept calling to communicate with his superiors and enthusiastically helped us resolve the one-day refund for 6 people through official channels. Although the money is not much, it reflects the warm-heartedness, hospitable kindness and fair attitude of Guizhou people. So I would like to thank Xiao Tang at the front desk for her serious work attitude and her top priority in serving passengers. We would like to give her a five-star thumbs up for her serious work and pragmatic attitude in helping passengers solve their problems!
Everyone in the service industry has this kind of work attitude and service spirit, which will definitely bring glory to their unit.
Original TextTranslation provided by Google