Guest User
June 30, 2024
Our one-night stay at Gulu Churchill Courts Hotel was a big disappointment. Here's a detailed review of our experience: Location and Atmosphere The hotel is conveniently located in the city center of Gulu, which initially seemed advantageous. However, the area was extremely noisy throughout the night, making it difficult to relax and get a good night's sleep. Room Comfort and Amenities We stayed in a twin room that was supposed to be air-conditioned, but unfortunately, the air conditioning didn't work. This made the room uncomfortable, especially during the warm night. On the positive side, the room was very clean, and the bathroom had hot water in the shower, which was a relief. Connectivity and Service The WiFi signal was supposed to be available in the room, but it didn't work well at all. This lack of reliable internet connectivity was frustrating. Service at the hotel was non-existent. The staff was obviously not trained and wasted a lot of our time. We asked for breakfast to be ready at 6 am, and the hotel agreed, but nothing was ready on time. We ended up losing 30 minutes waiting for our breakfast. Dining Experience Dinner was OK, but nothing exceptional. Given the overall experience, the food did little to improve our impression of the hotel. Conclusion Overall, Gulu Churchill Courts Hotel was a big disappointment. Despite its central location and the cleanliness of the room, the noisy environment, malfunctioning air conditioning, poor WiFi, and inadequate service made our stay uncomfortable and frustrating. We wouldn't recommend this hotel to anyone, as it is not worth the trouble.