Vega Aparts

Apart değil tam anlamıyla Resort sınıfında bir konaklama gerçekleştirdik..

Vega Aparts, which we have been coming to since about 2017. This year (2023) every each day of our stay(15 days) we have been faced with unbelievable problems!Unfortunately the biggest issue was the reckless attitude taken by the hotel management regarding our complaints!!I can never have a word for the employees who are struggling to fix everything.  Let's come to the problems that we have faced every day from the 1st to the 15th day; The scenery we encountered while trying to settle in the house that they reserved for us was unbelievable. We started the holiday with a few pieces of furniture placed in an "unfinished building".  Our balcony,the ants, our cable pipes that are left open, no lamps placed at the head of the bed, our clothes hanger that suddenly becomes one with the floor while trying to hang swimsuits and towels... (The reason why we couldn't leave from the first day was our daughter and our romantic dreams that she could be together with her grandparents and cousins normally who are ​​living in other cities.  We said let's be patient!!!  but what a big mistake that was!!!) We reported every mistake we saw to the management as best we could (we tried not to forget that Vega Aparts is still a facility that is trying to develop; however, you can't stay in an "unfinished living space especially you have paid for that" no matter how romantic and kind you are!!!!) The most decisive event for me which shows us that we live in "unfinished construction zone" was the bathroom-wc window that almost fell on my head. You can use the window right next to the mirror either fully open or fully closed. Because there is no mechanism to keep it half open! In any moment it may come down on your head!!! With a little wind, the window suddenly opened and fell on my shoulder. With a momentary reflex, I pulled my head back but I couldn't save my shoulder. (I don't need to mention my bruises, and wound.) I'm so angry to myself, I should have reported it so that no other customer after me would experience this! In the following days, we realized that ●the garden of the place where we were staying was full of construction trash. ●The cleaning service that was given in the past is no longer provided,●There was only 1 ladder to enter and exit the sea and I would like to point out that the sea is a rocky- wavy one! The 2nd ladder was of course there, rusty and waiting!! but another customer has cut his foot on this rusty ladder. So it was closed!!They did not repair it untill the day we left! I think they are waiting the ladder to repair itself!!●Another strange thing about the sea and the pool was the red flag that was constantly hanging.  (*Red flag: It is the beach flag located in areas where swimming is strictly prohibited due to many dangers.  You can swim if you want, but all responsibility belongs to you.) So if you want to come to Vega Aparts for a holiday and swim in the red flag sea or the pool, it is dangerous, but if something happens to you, it is

Don’t waste your time with this place - the room was filthy, and the bedsheets were stained. We were provided with a thin unclean cloth to cover ourselves with instead of proper bedsheets and doonas. There were plaster debris on the floor and when we asked the reception to send cleaning staff, he informed us the cleaning staff had gone home for the night (understandable as it was about 11:30pm), but we’re provided no alternative room. Asked reception in the morning to find us another room as ours was filthy and we weren’t staying another night - the lady said there were no more rooms, and then when i booked another hotel for the next night they rushed and said there was a new room available. The whole place is poorly managed and staff look uninterested. The manager refunded us for the one night we didn’t stay but hasn’t refunded us for the first night.

The property consists of 180 units, from which 90 are active. It is like a small town on the hill, descending to the swimming pool with a bar and restaurant (where the breakfast and other meals served), and from there an elevator leads down to the sea side with a side bar. The is no sand shore and you have jump into the deep sea though. The service is great, great staff, very friendly and helpful by all means. The room cleaning service is perfect and you are provided with a super clean and fresh room every day. The pool and its surrunding is great, with an extra ordinary view. Of course this view is available from every single suite. Without overlooking eachothers though. And it's a great advantage, enjoying the sea view from the own balcony. Due to its nature (separate villas in a vast area) of course the internet is provided in limited areas. This is the only problem probably. The rest is perfect. It could be a dream trip!

Good value for money The place to be, peaceful, quite, safe and family oriented accommodation. Friendly staff, tasty breakfast, clean beach and pool area. Located in gumusluk area near by well known Velux villa, Overall the place nice and clean