Guest User
May 2, 2025
This was my 2nd stay at this property. This time I was travelling solo with kids and therefore I have requested for a room which should be near the pool and restaurant …. But the lady present at the reception completely ignored my request and said buggies are available mam. And gave us the room (852) which was at last corner of the resort. After travelling for approximately 2 hrs they don’t even offered any welcome drink and nothing was kept (no welcome fruit and cookies platter was there ) in room too. In the Room sofa was dirty and nasty sound of some construction work disturbed the peace. The resort becomes very dark at night lighting was minimal, no proper maps and signage. Given cottage was far away from the restaurant … There are buggies available but they had to be called every time sometimes there was no response only bell was ringing, as the resort is so spread out, kids had a trouble walking too much… Only thing that kids liked food at the restaurant and service was quick…. no complaints regarding that both buffet dinner and breakfast spread were good. Nevertheless, it was overall a beautiful resort ,Variety of activities, nice and clean swimming pools. I wish we had a same experience we had at our first visit. This time overall experience was not good .