Hotel Bären Guttannen

Super convenient location if you’re heading through Grimsel pass. Beautifully renovated and spacious rooms with a fresh feel, great service and a nice restaurant. All at very reasonable prices

We booked Hotel Barren Guttenan last-minute after our original accommodation cancelled. Big mistake. • Toilet & Bathroom Situation is a Joke: One shared WC across 6–7 rooms, with a motion sensor light that switches off every 30 seconds—enjoy doing a full squat-wiggle just to stay illuminated. The shared bathroom doesn’t drain properly either. Unhygienic and unacceptable. • Underhand restaurant scam: Charged 4 CHF for an extra plate to share a bowl of soup. Then, 3 of us ordered the 3.50 CHF spring roll starter (which we pointed to when ordering on the menu), yet we were charged 22.50 CHF for the vegetarian main course instead. The waitress flat-out refused to acknowledge her mistake—each of us forced to pay 19 CHF extra EACH. Disgraceful. • Overpriced Water Scam: 13 CHF for a bottle of still water… only to discover it was 1.30 CHF at the shop next door. • Flies Everywhere: Inside, outside, at breakfast, dinner—constant buzzing companions. • Noise Hell: Rooms (21–24) are above the bar and restaurant—every sound echoes through the floorboards. Plus, paper-thin single-pane windows let in all road noise. On top of that, a bell tower chimes every 30 minutes, even through the night. Sleep is impossible. • Appalling Value for Money: We paid 1,088 CHF (~£1,015) for 5 rooms with shared bathroom over 2 nights. Had we known it was just one single WC and one single shower to be shared on the whole floor between 6-7 rooms (potentially 10-14 people) we wouldn’t have booked. Easily the worst accommodation we’ve ever stayed in. • Breakfast = Embarrassment: Sparse choice—just a couple of croissants, bread, ham, cheese, and yoghurt. Not worth crawling out of bed for. We only ended up here because of a cancellation, and regret not doing more research. I wish previous reviewers had been more honest—we wouldn’t have touched this place with a barge pole. DO NOT RECOMMEND. You’ve been warned.