I don't think you should make a reservation for a ryokan room on the first floor.
They are filling the vacancy by deceiving people into thinking that there is a private pool in a room that is not ready to open yet. As you can see in the picture, the pool is not open yet, and since it is on the first floor, you cannot enjoy the ocean view, which is the advantage of this hotel. (When you open the room door, you can see the hideous barbed wire fence.)
After checking in, the manager called me and said that the private pool is not available in the room information, but I did not check it, and as if that was not enough, they passed the buck and said that they sold it at a low price because there is no pool, so it is my fault for buying something cheap and expecting too much....I looked through the room information, but there is not a single sentence saying that the pool is not available, and since I paid the same price as other rooms with a good view, I was very disappointed and angry at their response. They said that if I check out, they will refund 100% or provide breakfast service, and they said that this was not necessary, but they did it out of kindness. But on the day of check-in, I could not find another place to stay, so I just had breakfast. I received the service and did not make any more claims... The rooftop pool in Building C is suitable for playing with children, but the smell of the rocks is too strong, and those with sensitive skin may experience dermatitis or itchiness the next day, so it is recommended to bring a skin ointment... Other than that, the facilities and location are not bad for those who are planning to tour Daewangam and Gampo, and the breakfast is also great for the price.
However, I think the service and claim processing are still very lacking compared to the facilities, but the price is okay.
Since you are not expecting the service of a named hotel anyway, I think it is not a bad choice if you use it when the price is reasonable.
Even so, check the condition of the 1st floor ryokan room carefully and make a reservation!
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