Was originally going to stay here for a week, but my family preferred to stay in an actual B&B that a hotel, so I tried to cancel my booking a few days after I made it over 2 weeks in advance. The host of the place ignored the cancellation and when I tried calling him he pretended he didn't know any English. Finally via a third party we got our stay there cancelled with the exception of the last day, we agreed to stay for one night because he was refusing any refund whatsoever. And for one night he charged 1000 shekels rather than the normal price. Also adding a service fee and his own ”cancellation fee” making the price of the room more than that at a nice hotel, or even comparable to a week stay at the other b&b we stayed in. (which was far far nicer and had all of the essential amenities) However, the person who runs the place is rude and a money hungry con artist. The only reason why we even considered the place to begin with is that we were told that we would have 2 rooms, 3 beds, with a Jacuzzi bath. My elderly mother wanted to soak in the jacuzzi tub. When we arrived we found out that the guy who had pretended not to speak any English when I had called multiple times, was actually fluent he just didn't want to do it and ended up adding fees for late cancellation, when he was the one who refused to communicate. He gave us a terrible room, it was 4 beds in one room with a shower, nothing at all like the room we were advertised. And when we confronted him about it, he didn't care nor did he attempt to rectify the situation. I told him that what he was doing was false advertising, and that it's illegal. He didn't care and then went on a ramble about how this was the standard in eilat and we don't know, when it's obviously not judging by EVERY other place we went to and stayed at. The free parking mean you park on he side of the street wherever you can. Thier great location means tucked away in a dirty construction area in a one way alley, whatever nearby stores they spoke of are closed down. And it's certainly more than 10 min walk to the beach. There was only one working outlet for 5 people, and almost no essential amenities such as toilet paper, towels, blankets etc. The place was dirty and the bathroom was moldy, there was no privacy, the doors are designed so you cannot lock them for security or privacy, terrible lighting and no natural light, the blanket provided was so small that an average adult can't fit under it, the beds were hard and lumpy and the room was chilly and humid. I was unable to sleep at all during my stay, niether was my wife, mother or children able to rest or relax in that prison cell style room. We will never be back to this place again, nor will we ever recommend this place to anyone. The common areas are cute and cozy, but the plants are not maintained. What was once a beautiful garden is now a dilapidated mess of slowly dying plants. If you are considering it now, I warn you now. DO NOT STAY
18 Reviews