Echarm Hotels in Haikou

Facilities: The room facilities are basically perfect, and the smart room type is also very convenient thanks to the smart assistant. Hygiene: Great. Environment: Downstairs is the road but there is a lake view in the distance, which is very comfortable Service: The service staff is very kind H

The service... is very good and the room is very clean! We were upgraded to a suite, and breakfast was provided the next day, which included pink soup, which was delicious! The room environment is good. It's very convenient to go to Friendship Sunshine City. It's pretty good.

Very satisfied with the stay, the room facilities are complete, the bed is clean and comfortable, the hotel is in a good location, convenient for travel, the front desk service attitude is very enthusiastic, and there is brown sugar ginger water in the lobby

I can't understand how the service can be so bad! Face recognition has been done on the day of check-in, but I can't do it for a long time. I asked the front desk if I could let the cleaning aunt open the door first, and then send it up when the room card is made. The front desk told them that they didn't have a room card that could open the room. Can wait, wait for 20 minutes to get it done. The next day, I need to update the room card to renew my stay. After the update, I went upstairs and found that the room card could not open the door. I came down to update it again. I still couldn't open it. Then the cleaning aunt opened the door. The room card that could be opened will be sent later. Is it so difficult to update a room card? And obviously the cleaning aunt has a card that can open the door. Why did I tell me on the day of check-in that there is no card that can open the door, so that I can wait at the front desk for so long? Checked out today, I need to print a water bill, and I can make a mistake in the month of my stay. There are only a few messages in the water bill. I can make various mistakes. I printed it several times before printing it correctly. The water bill needs to be stamped. The front desk informs that the person who is in the seal is not there. Is your hotel so capricious? During the peak check-out period, the person who is in the seal is not there and there is no timely and effective response. Later, WeChat sent me a photo of the water bill. I said that I need to scan the copy. It is very simple to take a photo with the scanning all-round king. The result is that I can't get it. The reason for not getting it is that I have not done the scanned version for the guests. It is said that other guests are taking pictures. I can understand that the front desk is lazy. Three consecutive days with the front desk, each time there are outrageous problems, the service industry is also unique to do this, I can understand the problem caused by objective factors, encounter problems to solve, but I believe that no one is willing to accept because of lazy or not An outrageous situation as an excuse or an excuse!

The location is very good. It's right in Hainan Building, the Internet Building. It's very close to the company's office. It's right in Hainan Building. It's very convenient to travel. It's also convenient to eat nearby. It's quite lively. It's in the city center. It's a pretty good hotel. I will stay there next time when I come to Hainan for a business trip. Came here to stay.

The room was clean and tidy, the aunt cleaned in time, the front desk service in the lobby was good, there were many dining and takeaways nearby, very close to the scenic spot, it was very convenient to buy souvenirs, I will definitely come again next time.