Siman Hotel ( Qilou Old Street Branch)

I never give bad reviews, I'll forgive others when I can, but I can't tolerate it this time My family member, who is almost 70 years old, stayed here and couldn't sleep most of the night 1. The internet in the first room we stayed in was not working well, we couldn't control Xiaodu, the air conditioner didn't have a remote control, and the remote control that was sent didn't work well either, so we had to change rooms in the middle of the night 2. We were moved to another room with a broken light, but they didn't tell me in advance that the light in this room would "**" and would automatically turn on and off, making it impossible to sleep 3. The service staff said there were no rooms left, so we had to make do with it for one night! The next day, we asked the store manager to give us a discount 4. The room we moved to had a pa next to us in the middle of the night, which was very noisy. We reported it to the service staff and they helped us solve it In short, we slept extremely badly. Although we finally contacted Ctrip to get a refund for the room price, we couldn't see the new decoration at all, which affected our itinerary the next day

The service from the brother and sister is great. The sister is very humorous. A fat brother is very gentle and will get you anything you want right away. The hotel also provides free freshly brewed green tea every day. It tastes great! You can have as much as you want hahaha. The room is also very soundproof. The room is well equipped and very convenient to go anywhere. Highly recommended! I will make it my first time next time I come to Haikou! 13