Royal Palace Hotel

The overall facilities of the hotel are pretty good, but some of the bedding needs to be updated and replaced, as they are quite torn. The front desk and cleaning staff are very enthusiastic and nice.

Environment: The hotel is located next to the leather city, and the transportation is convenient, but the parking entrance is not clearly marked. It is recommended that the hotel add obvious signs or guides to help guests find the entrance quickly. The lobby is bright and you can see the leather city and the small river downstairs from the room. Service: ⑴ Room service. We asked not to have the first or last room, but we still arranged the last room. Maybe the front desk thought the hotel was a ring, but in my opinion, it was the last room. ⑵ Breakfast service, there are fewer fruit varieties, and the supply of small wontons is insufficient. It is recommended that the hotel increase the variety of fruits and reasonably control the food supply time to ensure sufficient supply during breakfast. Hygiene: There is dust and mosquito corpses on the table, shelves and walls, indicating that the cleaning work is not in place. The hotel needs to strengthen the frequency of daily cleaning and detail control, especially in the dead corners. Facilities: The bathroom lacks a soap box, and the shower is aging and has water stains and scale. The hotel should replenish missing items in time, and regularly maintain and replace aging facilities to improve hardware quality. As a five-star hotel, improving service details and hardware facilities is the key to maintaining competitiveness. I hope the hotel can pay attention to these issues and improve them as soon as possible to provide guests with a better experience.

The price is cheap and cost-effective! The scenery outside the window is picturesque, parking is free, the front desk is efficient, the room is clean and hygienic, there are many people during the festival, and the waiters are still as friendly and enthusiastic as always. I am very satisfied! I will stay again

I booked this hotel mainly because it is close to the leather city. I stay here several times a year. The service is good and friendly. The room is large, but the TV is a bit small.

The front desk service is very good, and they upgraded me to a bigger room. I stay at their place every time I come.