Novotel Hamburg City Alster
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hamburg

Novotel Hamburg City Alster

Lübecker Str. 3, Hamburg-Nord, Hamburg, 22087, Germany
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We Price Match
hotel overview picture
Highlights
Varied breakfast
Ideal location
Lots to do
Pets welcome
Amenities
SaunaFree
GymFree
Public parking
24-hour front desk
Luggage storageFree
Bar
Restaurant
Taxi booking service
All Amenities
Property Description
The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. Business travelers can relax in the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you - an innovative combination of a bar lounge and eatery at your Novotel hotel.
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8.6/10
Very Good
Good location by a Metro station. Rather brutalist style building and futniture.
All 110 Reviews
Surroundings
Metro: Lübecker Straße
(280m)
Metro: Lohmühlenstraße
(400m)
Airport: Hamburg Airport
(10.8 km)
Airport: Hamburg Finkenwerder Airport
(22.3 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Double Room with Sofa
8

Standard Double Room with Sofa

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Standard Twin Room
6

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Standard Double Room
5

Standard Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Superior Double Room with Sofa
6

Superior Double Room with Sofa

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

8.6/10
Very Good
110 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.5
  • Location8.6
  • Service8.7
Average for similar properties in Hamburg
Most Mentioned
AI Summary
The breakfast buffet impresses with variety, though it can be busy. Guests appreciate the cleanliness, modernity, and convenient location near a subway and city center. The staff offers excellent, friendly service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 19, 2025
Good location by a Metro station. Rather brutalist style building and futniture.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 25, 2025
Right next to the small train station, subway station and bus station, very convenient. The sanitation and facilities are also very good, and the price-performance ratio is very high. It only takes more than 20 minutes to get to the airport by subway. I forgot to take photos of the hotel, and the scenery of Hamburg is pretty good. My son is learning German and he also said that he mainly wanted to see if this city called Hamburg invented the hamburger, and whether the hamburger is delicious? So I brought my child here to have a look. Very good.
Original TextTranslation provided by Google
A‍n‍d‍y‍ ‍N‍g‍u‍y‍e‍n‍8‍7
February 27, 2025
I really like staying here, it's very convenient to the pier and also very close to hbh. Enthusiastic staff
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 30, 2024
The room was very bad at first, but the front desk changed my room and said it had a small upgrade. The room was very clean and I liked it.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 2, 2024
The location is really good, and it is convenient to travel. There is a subway station downstairs, and it is only a few subway stops to the city center. It is very convenient
Original TextTranslation provided by Google
H‍u‍g‍o‍P‍e
July 17, 2024
The location with the subway right outside the door is of course perfect. The room is large and adequate. The bed has negative points. The bed itself is comfortable but unfortunately only has 2 small pillows, which is not enough. In a 4-star hotel I expect different pillows in different sizes so that there is something for everyone. The duvet is also much too thick for summer and therefore too warm.
Original TextTranslation provided by Google
I‍ ‍l‍i‍k‍e‍ ‍t‍h‍a‍i‍l‍a‍n‍d
April 9, 2025
The location is OK, but not bad
Original TextTranslation provided by Google
l‍i‍k‍a‍i‍8‍9‍0‍1‍3‍1
September 4, 2024
The hotel is in a good location and the service is very good.
Original TextTranslation provided by Google

Services & Amenities

Gym
Bar
Restaurant
Conference room
Restaurant
Novo2
Style: A la carte
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Special dietary options: Gluten-free, Vegan, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-21:30
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking, and Charge, €27.00 (approx. AED 112.34) Daily. Reservation not possible
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for cribs are not included in the total price. For details, please contact the property.

Breakfast
TypeAmerican
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 15 years old and under
Free
Children 16–17 years old
€27.00 (approx. AED 112.34) per person
Adult
Buffet:€27.00 (approx. AED 112.34) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €20.00 (approx. AED 83.22) per pet per night

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2004
  • Renovated: 2019
  • Number of Rooms: 210
The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. Business travelers can relax in the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you - an innovative combination of a bar lounge and eatery at your Novotel hotel.

Frequently Asked Questions

What are the check-in and check-out times at Novotel Hamburg City Alster?

The check-in time at Novotel Hamburg City Alster is 15:00 and the check-out time is 12:00.

Does Novotel Hamburg City Alster have a swimming pool?

No, Novotel Hamburg City Alster doesn't have a pool.

Are pets allowed at Novotel Hamburg City Alster?

Yes, pets are typically allowed at Novotel Hamburg City Alster, but it's always best to call ahead to confirm.

Does Novotel Hamburg City Alster provide breakfast?

Yes, Guests staying at Novotel Hamburg City Alster can enjoy breakfast during their stay. Breakfast option(s): American.

How much does it cost to stay at Novotel Hamburg City Alster?

Prices at Novotel Hamburg City Alster are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Novotel Hamburg City Alster?

The closest airport is Hamburg Airport, and it is about 23 mins from hotel by car (10.8 km).

What is the cancellation policy for Novotel Hamburg City Alster?

The cancellation policy for Novotel Hamburg City Alster varies depending on the type of room and booking conditions.

Does Novotel Hamburg City Alster offer airport transfer services?

No, the Novotel Hamburg City Alster doesn't offer airport transfer services.

About This Property

Nearest AirportHamburg Airport
Distance to Airport16.89KM
Nearest Train StationHamburg Central Station
Distance to Train Station1.53KM
Nearest Subway StationLübecker Straße
Distance to Subway Station0.28KM
Average Price FromAED716
Hotel Star Rating4