Jinxixuan Hotel (Handan East Railway Station)

Came to Handan and chose this hotel based on the reviews. I was not disappointed. The hotel is elegant and clean, and the service attitude of each department is very good. Three features are particularly worthy of praise: first, free pick-up and drop-off, second, check-out time is until 8pm, and third, the midnight snack and fruit service are dedicated. Although the breakfast environment is average, there are many varieties. When I left, I was given several bottles of water for free to drink on the way. It is truly the king of cost-effectiveness!

Because of the unanimous good reviews on Ctrip and the phone call, I booked an elegant room for three days. I have to say the service is really good, enthusiastic, proactive, and the response to requests is very timely. When I left, I was given two cups. Although I didn't use them, it really showed that the hotel was very thoughtful. However, even though the service was warm and thoughtful, the evaluation points given were mainly for the service, so the problems still need to be mentioned. The air conditioner outdoor unit was too loud and we could hardly get a good night's rest. This was the main reason why we checked out after staying for one night. Parking is inconvenient. There are too few parking spaces on the ground. Almost all the cars nearby are parked. It is difficult for hotel guests to park. There are not many underground parking spaces. The most incredible thing is that the elevator in the underground parking lot can only go up, but not down to the hotel. You need to walk down. This is the first time I have seen such a situation. The breakfast was also very average. The breakfast at a nearby restaurant opens at 7:00. By the time we finished breakfast, it was already 07:30 and many dishes had not yet arrived. The food was not very hot and there were not many varieties.

Overall it's OK, it's next to a residential area and there are many small shops around.

Let's talk about the service first. When we arrived at the hotel, we were given a room card. We had to swipe the card to get to the elevator on the floor we were staying on! This card is not very convenient! The hygiene is okay, but we went out to play at around 7 o'clock yesterday morning! I returned to the hotel at 6:30 in the evening, and found that the room was not cleaned! They only gave us a fruit plate, but the cantaloupe inside was already moldy! At seven o'clock, a waiter knocked on the door and said he needed to clean the room! Weird? We refused! I’m so tired after playing all day! I want to take a break! So, the bath towels and slippers were not changed! Quite poor! And the facilities! I don't know how this hotel was designed! The bathroom and shower room are made of completely transparent glass! There is a big mirror opposite! Diagonally opposite the big mirror is the door! You can see into the room through the mirror when you open the door! Only one door card is given! So inconvenient! What needs to be praised is that the hotel provides free delivery to the high-speed rail station! This is quite good! There is also free supper at night! Good quality! Breakfast was good too!

1. The accommodation time is longer than other hotels, and you can check out before 8 pm the next day. 2. There were some issues during the two-day stay: the bedside table socket and refrigerator had no power. The waiter came into the room and said it was because of a power outage, which was then resolved. The TV remote control could only be turned on but not used, so the waiter was called again to resolve the issue. The next day, there was a sudden power outage for about fifteen minutes.