Tupa Hotel

Nice stay in tupa hotel, providing with satisfied environment to stay.

Quite disappointed to stay there with food, breakfast and facility.

Visited Rapa Nui with my family (2 adults, 2 kids) for our 15th wedding anniversary. An otherwise excellent Polynesian bucket list experience was greatly diminished due to this hotel. The room was dirty, shabby and the provided towels had stains. When we entered initially, there was a strong musty smell as if the room hadnt been opened in weeks! The room did not have airconditioning which we did not know beforehand but thats more the travel agent's fault for not letting us know, than the hotel's. Moldy bathrooms with cobwebs - uggh! The room provides a standing fan which was extremely dusty and old. The bathroom sink was clogged / drained extremely slowly. The room wardrobe door hinges came off. When we requested a change of towels on the next day since we had flown from atacama to santiago to easter island, staff was adamant they wouldnt change towels before 3 days and instead berated me for leaving the used towels on the floor - thats something which is the norm in most places but with the arrogant staff here, it is 'my way' or the highway. the reception staff claimed the towel policy is on their list of dos and donts and pointed to a paper at their reception desk - but this was never communicated to us when we arrived. They claim the towel policy is for environmental sustainability but thats a suspect claim given their widespread use of single use plastics. They have a decent breakfast though and I did not notice bugs/cockroaches in the room so thats a plus. however, the facilities do not merit $220+/night. Attached are a few pics though I could have taken several more - I had just mentally checked out. you are forewarned - you will be getting B grade motel facilities at 3-star hotel pricing.

I really enjoyed my stay at the Tupa Hotel. The staff was great! They provided transportation to/from the airport. I went on both of their island tours, which were reasonably priced and the groups sizes were small--quite a bit smaller than some of the other groups we saw. And anything you needed, they could set up for you. They made everything so easy! The hotel itself was adequate--an older building that was kept up well. The bed was comfy, the AC worked fine (based on previous reviews, it must be new?), they had refrigerators, a small breakfast buffet, and most importantly everything was clean. The TV & wifi are only in the common area--but on Rapa Nui, who cares?! The location was perfect--in town but also on the ocean. The hotel--as well as all of Hanga Roa and Rapa Nui--felt safe. There were dogs everywhere in the town but they were all too lazy to do anything. Getting around was easy. Overall everything about the island was great, and I would recommend staying at Tupa Hotel while visiting.