Guest User
February 10, 2025
During my recent stay at New Century Grand Hotel, I deeply experienced what true five-star service is, all of which is inseparable from the careful arrangements and thoughtful service of Manager Chen Xiaolong. From the moment the reservation was confirmed, Manager Chen showed extremely high professionalism and enthusiasm, which made me look forward to the upcoming journey.
When I arrived at the hotel, Manager Chen greeted me personally, his smile was warm and sincere, as if he was meeting an old friend again. He quickly understood my accommodation needs and upgraded me to the executive floor. The room was not only spacious and bright, but also fully equipped, and the details showed nobility and comfort. In the following days, whether it was restaurant dining, meeting arrangements or recommendations for nearby attractions, Manager Chen always provided just the right help and suggestions in the first time to ensure that my trip was both efficient and enjoyable.
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