Grand Hyatt Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Grand Hyatt Hangzhou
2024 Asia 100 - Scenic Hotels
No.28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang, 310006, China
Show on Map
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.Show More
We Price Match
Last booked 11 mins ago
Highlights
Free parking
Superb views
Varied breakfast
Lots to doAmenities
Currency exchange
Luggage storageFree
Taxi booking service
Languages spoken at front desk
Translation tools available
Executive lounge
Tour and ticket booking service
Public parkingFree
All Amenities
Property Description
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.
Show More
4.6/5
Very GoodGreat view at the lake, able to see musical fountain from the room.
All 5,178 Reviews
Surroundings
Metro: Longxiangqiao
(390m)
Metro: Fengqi Road
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(29.5 km)
Airport: Deqing Moganshan Airport
(35.9 km)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Double Room
1 Queen bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
West Lake Suite
1 Queen bed
66m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden King Room
1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Lake View Twin Room
2 Single bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Lake View Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Standard Room (2 beds)
2 Single bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Lake View King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Garden Twin Room
2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Suite
1 King bed
60m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Lake-view King Room
1 Queen bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Very Good
5178 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.5
- Location4.6
- Service4.5
Average for similar properties in Hangzhou
Tatiflies
March 30, 2025
Great location, excellent view of sunset if facing the lake. Perfect location if you’re planning to just explore West Lake. Bathroom is great, nice thoughtful amenities
Lounge breakfast is nice.
Guest User
March 22, 2025
Mr. Kane at the executive club lounge is highly commendable. He serves with dedication and enthusiasm. He had made our stay at the Grand Hyatt Hotel in Hang Zhou a memorable one although we had just a short one night stay.
Alan.Ong
March 4, 2025
Great view at the lake, able to see musical fountain from the room.
owing my
February 27, 2025
Service is good, walking distance to shops and restaurants
Zhangyueliangdexiaoli
January 20, 2025
Nice location , Cardine is very flexible to abjure the room and helpful.
Zaki Zhang
January 5, 2025
Carding is very helpful to cope with issues and very enthusiastic to me
Amandatxy
November 12, 2024
Hotel change our room after we feedback on the aircon not strong. Gave us additional complimentary breakfast when we have 1 more additional old folks coming with us. Great service and clean environment
Uk in China
November 3, 2024
Expensive for a room which smelled stale with damp corridors. Great location and excellent Chinese restaurant
Guest User
April 8, 2025
The hotel is in a great location next to the lake, however the views of it can be partially blocked by the swimming pool’s sail roof, so best book a high floor if you are paying a premium to look at the lake. The back of the hotel can be noisy.
Taxis can take a long time as the way in and out of the cup the sac can be slow.
The pool is big, but should have a separate pool for children, as the locals are very noisy and not well behaved, the sauna and hot tub are good and so is the gym.
The ground floor Chinese restaurant is fantastic and the staff great, some even speak good English, which in China is very unusual.
Overall a good hotel.
Services & Amenities
Popular Amenities for China Travel
Currency exchange
Luggage storage
Free
Taxi booking service
Languages spoken at front desk
Translation tools available
Executive lounge
Tour and ticket booking service
Public parking
Free
Wi-Fi in public areas
Free
Gym
Secretarial services
Multi-function room
Conference room
Hiking
Indoor swimming pool
Free
Spa
Bar
24-hour front desk
Executive lounge
Gym
Conference room
Indoor swimming pool
Spa
Bar
7 Restaurants
杭州君悦酒店·咖啡厅自助餐
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:30-21:00
杭州君悦酒店·君悦牛排馆
Business hours: [Mon - Fri] 17:30-22:00
杭州君悦酒店·大堂酒廊
Business hours: [Mon - Sun] 09:00-22:30
杭州君悦酒店·青莳
Business hours: [Mon - Sun] 12:00-22:00
杭州君悦酒店·湖滨28中餐厅
Cuisine: Chinese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
杭州君悦酒店·酥园
Business hours: [Mon - Sun] 10:00-21:30
杭州君悦酒店·扉酒吧
Business hours: [Fri - Sat] 19:00-02:00 the next day
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Business Services
Multimedia display system
Fax/copying service
Wedding service
Postal service
Secretarial services
Multi-function room
Conference room
Front Desk Services
Currency exchange
Luggage storage
Free
Translation tools available
Safe at front desk
Bellhop
Tour and ticket booking service
Express check-in and check-out
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Room service
Lobby bar
Bar
Public Areas
Executive floor
ATM
Executive lounge
Gift shop
PA and sound system
No smoking in public areas
Non-smoking floor
Ventilation system
Elevator
Health & Wellness
Gym
Foot bath
Hiking
Spa
Cleaning Services
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's toothbrushes
Children's bathrobes
Children's slippers
Accessibility
Accessible rooms available
Safety & Security
Fire alarm
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Children 3–12 years old | Contact hotel |
Children 13–17 years old | CNY 291.50 (approx. AED 145.67) per person per night |
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 99.00 (approx. AED 49.48) per person |
Children 12–17 years old | CNY 198.00 (approx. AED 98.95) per person |
Adult | Buffet:CNY 198.00 (approx. AED 98.95) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2005
- Renovated: 2018
- Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.