Hangzhou West Lake VISHWA Jade Emperor Mountain Manor

1: The hotel does not pay attention to the guest experience. During the full stay of Qingming Festival, the hotel was under construction and renovation. The wood boards were moved directly in the corridor and the tiles were cut. The hotel is in the semi-decoration stage. 2: The service attitude is indifferent and unprofessional. When checking out at the front desk, the service staff kept their heads down and answered the phone and accepted inquiries at the same time. The experience is poor. The hotel staff met face to face and had an indifferent face. 3: Advantages, the room glass is clean and the garden is beautiful. 4: There is no vehicle to open the door, no luggage to send to the room service, and the service staff just stood by and watched. I called the front desk and asked to move the luggage, but it didn't come after waiting for 10 minutes. 5: Some second-hand rooms have a strong smell of sewage, and the decoration smell has not been dissipated. After contacting the front desk, change the room type to solve it. I will not stay in the future.

It is convenient to travel around Yuhuang Mountain Villa. It is very convenient to go to Hupao and climb Yuhuang Mountain Yanggongti Longjing Village. The hotel is built on the mountain, and the landscaping is full of spring. In addition, the room facilities are complete and clean, the planning is quite reasonable, the breakfast variety is quite rich, the service staff at the front desk are all friendly and responsive, especially Yueyue and several brothers 😊.

This time staying in this hotel in Hangzhou was really a very pleasant experience! First of all, the environment of the hotel is very good, the room is clean and tidy, the facilities are also very new, and it is very comfortable to live in. What touched me most was Yueyue and Xiao Lizi at the front desk. Their service is really impeccable! When checking in, Yueyue took the initiative to help me upgrade the room, saying that it was to give me a better stay experience. The room has a very good view and can also see the scenery in the yard. It's really a surprise! During my stay, I had a lot of questions about traveling in Hangzhou. Every time I consulted Xiao Lizi, he answered them very patiently and recommended me a lot of food and attractions that only locals know, so there is no need to worry about stepping on thunder. Their service is meticulous! In short, this stay experience is full marks. Yueyue and Xiao Lizi's enthusiasm and professionalism impressed me with this hotel. I strongly recommend it to everyone! Next time I come to Hangzhou, I will definitely choose here again!