Guest User
October 5, 2024
Let me talk about two advantages first. First, the owner and the wife of the B&B are very enthusiastic in dealing with people. If you have any problems, they will help solve them. Second, the room is relatively large, and even the bathroom is 30 to 40 square meters.
The following are the shortcomings:
1. As the cheapest room type costs more than 1,000 per night, there is no subjective initiative in the service. I have stayed in many B&Bs in various places in the past two years. Every one of them will call in advance to confirm the arrival status, add a WeChat to send a map to find the hotel, and check-in tips, etc. These are all basic things. And this hotel didn't contact me until I checked in. For this trip, I also booked a popular B&B in Lin'an. They contacted me a few days in advance and organized a service group to send them tips on how to get around, how to find a hotel, how to park, and help with ordering meals, etc. The room rate was also more than 1,000 yuan. , the service experience is very different; there is no relevant service introduction when checking in, such as where is the restaurant, what time is breakfast, what attractions can be visited nearby, etc. It is over just to register the ID card and give the key. . .
2. The room facilities are not complete, there is no TV, no projector, no bathrobe, and there is no conditioner for bathing; the towels have some yellow spots, and the floor and blinds are not very clean;
3. There is no view in the view room, just look at the photos;
4. The breakfast is so impressive, with very few choices. What's outrageous is that the milk is watered down and has a very, very weak milk flavor.
In summary, the experience of staying here is not good. The boss is nice, but the management of the B&B is not professional enough. If this is a B&B that costs 500 a night, I will not give a bad review. The hardware conditions of 500 plus a 500 service fee have not been served. Unpleasant.
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