Westlake Emerald Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Westlake Emerald Suites
15 Tay Ho, Quang An, Tay Ho, Quan Tay Ho, Hanoi, 100000, Vietnam
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With a stay at Westlake Emerald Suites, you'll be centrally located in Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This hotel is 3.4 mi (5.5 km) from Hoan Kiem Lake and 2.7 mi (4.3 km) from Dong Xuan Market.Show More
We Price Match
Last booked 10 hrs ago
Amenities
Parking
24-hour front desk
Luggage storage
Billiards room
Car rentals
Currency exchange
Wake-up call
Wi-Fi in public areas
All Amenities
Property Description
With a stay at Westlake Emerald Suites, you'll be centrally located in Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This hotel is 3.4 mi (5.5 km) from Hoan Kiem Lake and 2.7 mi (4.3 km) from Dong Xuan Market.
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4.0/5
Very GoodBig size of room, quiet place, hospitality staff, and nice location, room is in good condition
All 19 Reviews
Surroundings
Airport: Noi Bai International Airport
(20.4 km)
Train: Hanoi Railway Station
(6.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Studio
1 King bed
Non-smoking
Check Availability
23
One-Bedroom Studio with Terrace
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
City view
Towels
Check Availability
13
Grand Studio, 1 Bedroom, Bathtub, City View
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
City view
Towels
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Double Studio
1 King bed
Non-smoking
Check Availability
2
Apartment With Balcony And Kitchen
1 King bed
Has window
Non-smoking
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16
One-Bedroom Studio with Balcony
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Towels
Toothbrushes
Check Availability
17
City Apartment
Bedroom 1:1 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
City view
Towels
Check Availability
26
Standard Apartment, 1 Bedroom, Bathtub
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability
14
Traditional Apartment, 1 Bedroom, Bathtub
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Towels
Toothbrushes
Check Availability
12
King Studio With Sofa Bed
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability
14
Deluxe Studio, 1 Bedroom, Bathtub, City View
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
City view
Towels
Check Availability
14
City Double Room
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
City view
Towels
Check Availability
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Guest Reviews
4/5
Very Good
19 reviews
Verified Reviews- Cleanliness3.9
- Amenities4.1
- Location4.1
- Service4
Average for similar properties in Hanoi
AI Summary
The location is convenient, near amenities and accessible by motorcycle or foot. Guests liked the comfortable, spacious, and well-maintained rooms, ideal for relaxation.
Anonymous User
January 22, 2025
My stay at this hotel was satisfactory. The rooms were clean, and the location was convenient. Service was decent, but nothing exceptional. Overall, a good experience.
Guest User
December 17, 2024
We booked 7 units for our team during a business trip, expecting a comfortable stay, but unfortunately, the experience fell short. The check-in process was handled by a security guard, which felt unprofessional.
To our surprise, there were no basic amenities like shampoo, conditioner, or body wash provided in the units. Additionally, the rooms weren’t cleaned even once during our 3-night, 4-day stay, which was highly disappointing.
On a positive note, the location is phenomenal, making it convenient for business and leisure. However, the lack of service and attention to basic details left much to be desired. We hope the management improves these aspects for future guests.
Mr.Yaros
February 21, 2024
Big size of room, quiet place, hospitality staff, and nice location, room is in good condition
Mo việt
February 11, 2025
Great and i like it
Guest User
January 14, 2025
Friendly security man
Nguyễn Phạm Minh Trang
February 16, 2025
4 days 3 nights trip in Hanoi, we checked in through security, there was no receptionist and after the first day we got sick from the smell and dust of the air conditioner, the cleaning staff here replied that usually the hotel only changes the sheets once every 3 days for customers when we requested to change the sheets after the 2nd day. Same with towels and everything else!
Original TextTranslation provided by Google
Brian.Fung
September 13, 2024
also quite suitable for business travelers, may book again when coming to Hanoi next time
Original TextTranslation provided by Google
ポンポンポン
January 12, 2024
Booked a room through trip, money was deducted from the card, when I came to check in, I was told that I did not receive the customer's order, and was not allowed to check in even though I had a bill from trip to send to me properly.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Parking
Additional charge
24-hour front desk
Luggage storage
Billiards room
Car rentals
Currency exchange
Wake-up call
Wi-Fi in public areas
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
Vietnamese
Food & Drink
Room service
Health & Wellness
Billiards room
Public Areas
Elevator
No smoking in public areas
Smoking area
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Business Services
Postal service
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Age Requirements
The main guest checking in must be at least 18 years old.
Property Description
- Opened: 2023
- Number of Rooms: 18
With a stay at Westlake Emerald Suites, you'll be centrally located in Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This hotel is 3.4 mi (5.5 km) from Hoan Kiem Lake and 2.7 mi (4.3 km) from Dong Xuan Market.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include complimentary wired internet access, a computer station, and express check-in.
Treat yourself to a stay in one of the 30 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your bed comes with down comforters and premium bedding. Kitchenettes are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include complimentary wired internet access, a computer station, and express check-in.
Treat yourself to a stay in one of the 30 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your bed comes with down comforters and premium bedding. Kitchenettes are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.