Luxe Paradise Premium Hotel

The hotel impresses with a diverse breakfast, comfortable beds, and spacious rooms. Guests appreciate the attentive staff, well-maintained pool, and convenient location near attractions and transportation.

A Terrible Experience – Do Not Recommend I stayed at this hotel for four nights, and my experience was extremely disappointing. Despite my room never being cleaned, I noticed that people were entering it for unknown reasons. On my first morning, I waited 30 minutes for an omelet. The toilet got clogged, and to make matters worse, on my last day, I called reception to request a towel and water, but no one ever came. When I asked about these repeated failures in service, the staff simply blamed the New Year festivities. While I understand that there might have been staff shortages during that time, the hotel should have either closed temporarily or at least informed guests beforehand, allowing them to choose another hotel of similar price where basic services—like room cleaning—are actually provided. I had the impression that they were doing guests a favor by letting them stay, which is completely unacceptable. Additionally, the room was very noisy, and the air pollution from outside could be strongly felt. Given the price of the room, air purifiers should be provided. The security box was also not working, and when I reported it, reception sent a staff member with a box of keys, trying to find the right one inside my room—without success. Overall, this was a really bad experience, and I do not recommend this hotel to anyone. ---

A cozy hotel with friendly staff and great service.