Pan Pacific Hanoi
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Pan Pacific Hanoi
Renovated in 2024
No.3 of Scenic Hotels in Hanoi
1 Đ. Thanh Niên, Road, Quan Ba Dinh, Hanoi, 10000, Vietnam
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With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Show More
We Price Match
Last booked 15 hrs ago
Highlights
Superb views
Newly renovated
Delicious breakfast
Airport drop-off available
Free parkingShow More
Amenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
All Amenities
Property Description
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Show More
4.5/5
GreatBreakfast was amazing. Lots of choices and all very high quality.
All 168 Reviews
Surroundings
Airport: Noi Bai International Airport
(22.7 km)
Train: Hanoi Railway Station
(3.7 km)
Train: ga Phúc Yên
(33.4 km)
Landmarks: West Lake
(290m)
Landmarks: Standing Bar
(330m)
Landmarks: Chua Tran Quoc
(380m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Premier Lake View King
1 King bed
35m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Pacific Club Lakeview King Room
1 Double bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
One Bedroom Executive Serviced Suite
1 King bed
60m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Studio Suite
1 King bed
48m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
One Bedroom Premier Serviced Suite
1 King bed
60m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Lakeview Twin
2 Single bed
35m² | Floor: 12-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe King Room
1 King bed
35m² | Floor: 7-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Two Bedroom Executive Suite
1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Pacific Club King Room
1 King bed
35m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Lakeview King
1 Double bed
35m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Presidential Suite
2 Single bed and 1 King bed
287m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Premier Lakeview Twin
2 Single bed
35m² | Floor: 13-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
One Bedroom Deluxe Serviced Suite
1 Double bed
65m² | Floor: 4-6
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
4
Deluxe Twin Room
2 Single bed
35m² | Floor: 7,12-16,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Studio Balcony Suite
1 Double bed
50m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Two Bedroom Premier Suite
1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Premier Suite
1 King bed
90m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Pacific Club Twin Room
2 Single bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Executive Suite
2 Single bed and 1 King bed
100m² | Floor: 12,14-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
168 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.3
- Location4.5
- Service4.6
Average for similar properties in Hanoi
AI Summary
The property provides clean, spacious rooms with lake views, friendly staff, and a convenient location near West Lake. Guests appreciate the diverse, satisfying breakfast options and access to wellness facilities.
Guest User
March 8, 2025
Good location, grand hotel with good facilities, indoor swimming pool is large, sauna, steam bath, jacuzzi included. Spa Center ok but expensive, breakfast is ok but a large group tour was there and so crowded during breakfast peak hour, we were upgrade to lake view room, attach photo so the lake view from room, super
travelasia
October 1, 2024
Old but clean hotel. Lot of local business people staying there. Indoor pool is awesome. Lake view room is nice. Close to the pagoda and a nice cafe called Laika is a 5 minute walk. Bit farfor a walk to the old quarters, but taking a Grab car is easy, cheap and convenient.
One weird thing when we were checking out and waiting for our Grab car, the concierge was trying to check the app to get specific details on our next destination.
Guest User
March 7, 2025
Good Fantastic awesome hotel :: The staff are very professional and caring :: They met all my needs : Went over board making me comfortable :: good choices at breakfast :: I want to applaud each and every member of the staff :: especially the front office manager who gave lots of. Information about visiting the city and beyond :: My birthday was made special with nice eats :: They upgraded my room :: The view was awesome :: Lovely big pool and the steam room and jacuzzi was a plus : I left the hotel very relaxed :: Hopefully will come back in the near future :: Thank you Pan Pacific for making my stay memorable ::
Imyen
January 18, 2025
Excellent service and location. Rooms are clean and food is very delicious. Committed to this hotel every time I travel to Hanoi.
Anonymous User
December 9, 2024
Excellent service, the bed is very comfortable, breakfast was okay. The bathroom feels a bit off. Overall very good.
Guest User
May 27, 2024
The room I stayed had a nice view of West Lake. The staffs were nice and welcoming. I will stay next time too.
Guest User
January 9, 2025
Breakfast was amazing. Lots of choices and all very high quality.
Guest User
August 23, 2024
The hotel is located centrally with great view. The breakfast is ok, it has lots of choice.
Services & Amenities
Most Popular Amenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
2 Restaurants
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Children's pool
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Laundry room
Indoor swimming pool
Spa
Gym
Bar
2 Restaurants
Conference room
2 Restaurants
Ming
Cuisine: Chinese
Pacifica
Cuisine: Asian
Open for: Breakfast, Brunch, Lunch
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Car rentals
Station pick-up service
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Japanese
Korean
Vietnamese
Food & Drink
Bar
Room service
Lobby bar
Snack bar
Health & Wellness
Golf course
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Additional charge
Beauty and makeup
Hairdressing
Body care
Yoga session
Activities
Eco tours
Public Areas
BBQ
ATM
Elevator
Smoking area
Gift shop
PA and sound system
Non-smoking floor
Executive floor
Executive lounge
Chinese instructions
Ventilation system
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (off-site)
Laundry room
Facilities for Children
Childcare service
Additional charge
Children's meals available
Children's toys
Children's pool
Business Services
Conference room
Additional charge
Postal service
Fax/copying service
Additional charge
Wedding service
Coworking spaces
Accessibility
Braille signs
Stair-free main entrance
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–11 years old | VND 305,271 per person |
Children 12–17 years old | VND 585,103 per person |
Adult | Buffet:VND 587,647 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Opened: 1998
- Renovated: 2024
- Number of Rooms: 328
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.