The West Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
The West Hotel & Spa
23 P. Hàng Đào, Hàng Đào, Quan Hoan Kiem, Hanoi, 100000, Vietnam
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With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 7 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.2 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from Dong Xuan Market.Show More
We Price Match
Last booked 17 hrs ago
Highlights
Varied breakfast
Sparkling clean
Excellent service
Ideal location
Top local pickShow More
Amenities
Wake-up call
Luggage storage
Taxi booking service
Wi-Fi in public areas
Airport pick-up
Massage room
Spa
24-hour front desk
All Amenities
Property Description
With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 7 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.2 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from Dong Xuan Market.
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4.6/5
GreatWonderful hotel , and the customer services was superb . I love it !
All 102 Reviews
Surroundings
Airport: Noi Bai International Airport
(25.1 km)
Train: Hanoi Railway Station
(1.7 km)
Train: Ga Bắc Ninh
(35.7 km)
Landmarks: Old Quarter
(210m)
Landmarks: Bach Ma Temple
(240m)
Landmarks: Thang Long Water Puppet Theatre
(330m)
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Rooms
Guest Reviews
Services & Amenities
Policies
13
Junior Suite With Balcony
1 Queen bed
30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Family Suite
2 Queen bed
35m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
13
Deluxe Double City View
1 Queen bed
35m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
6
Deluxe Twin Room
2 Single bed
24m² | Floor: 3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Deluxe Double Room
1 Queen bed
22m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
102 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.3
- Location4.8
- Service4.7
Average for similar properties in Hanoi
AI Summary
The staff offers exceptional service, helping with bookings and providing advice. The clean, comfortable rooms provide good noise insulation. The Old Quarter location is convenient for dining and sightseeing.
Corinne
October 6, 2024
The West Hotel is in a brilliant location, close to shops, markets and the lake. The room was small and in need of renovation but clean. The staff were very friendly and helpful. Good value for money.
Guest User
October 1, 2023
It is located in the heart of the Old Quarter right by the lake and on the same street as the night market on the weekends. The staff were very friendly and helpful. Although we only stayed 1 night, we were able to book a tour with them and they offered their assistance for anything we need while in Vietnam and gave their whatsapp number.
They have a spa which, unfortunately, we didn't have time to use.
The room was spacious, clean and came with a stocked minibar (surchage applicable). The double glazing is very good, we had a peaceful night's sleep even with the night market outside.
We would recommend this hotel to any visitors wanting to exolore Hanoi.
Georgia Mae
August 6, 2023
My husband and I stayed here for 3 nights during our trip to Hanoi. The staff were extremely friendly and accommodating. The room was clean and comfortable. The breakfast was great for the price, a small buffet and a small selection of cooked to order dishes. I can not recommend this hotel enough, we had an amazing stay.
Guest User
January 2, 2023
Hotel’s location is great where it’s at the Old Quarter. Walking distance to many tourist spots like beer street, train street & restaurant / coffee spots.
However, the hotel condition is relatively run down. Water pressure is extremely bad. We were allowed to change to another room but only with slightly improved water pressure because it’s located on the 2nd floor rather than 4th. Also, the hotel’s service & cleanliness should be improved where used towels, rubbish, mop were dumped in the lift and our luggage were left in the room with the doors unlocked.
Irene
July 10, 2023
It’s a nice little hotel, not the cleanest but certainly good value for money.
Cooper
January 7, 2023
The service here is amazing. The friendly staff helped from booking taxis to helping organize our trip in Mai Chau. The breakfast was generous and they offered to cook up fresh eggs in your style. I would definitely stay here again. The location couldn’t be better.
TAN DARREN
March 26, 2023
Wonderful hotel , and the customer services was superb . I love it !
Guest User
November 23, 2022
We had a wonderful and good stay at The West Hotel & Spa. Ms Hana, Mr Viet and the other staffs were very hospitable, caring, thoughtful and accommodating. Really making our stay a comfortable and relaxing experience. Wonderful location and amenities. 😊👍👍
Services & Amenities
Most Popular Amenities
Wake-up call
Luggage storage
Taxi booking service
Wi-Fi in public areas
Airport pick-up
Additional charge
Massage room
Spa
Additional charge
24-hour front desk
Currency exchange
Restaurant
Restaurant
Style: Buffet
Cuisine: Asian, European
Open for: Breakfast
Dining options: Property guests only
Business hours: [Sun] 06:30-09:30
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Transportation
Taxi booking service
Airport pick-up
Additional charge
Shuttle service
Additional charge
Front Desk Services
Wake-up call
Luggage storage
Express check-in and check-out
Safe at front desk
Concierge service
Tour and ticket booking service
Currency exchange
24-hour front desk
Languages Spoken
English
Vietnamese
Public Areas
Elevator
Non-smoking floor
Smoking area
No smoking in public areas
Health & Wellness
Body care
Massage room
Spa
Additional charge
Cleaning Services
Laundry service (off-site)
Safety & Security
Fire alarm
Intruder alarm
CCTV in public areas
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 30
With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 7 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.2 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from Dong Xuan Market.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.