Atour properties in Harbin

The location is excellent, right on Shangzhi Street, just a hundred meters from Central Avenue. There's a bus stop right outside, making it super convenient to get around. The room was spacious and the facilities were quite new. The showerhead was the best I've experienced in a hotel recently – really comfortable! The service was very warm and friendly, and there was a generous supply of bottled water. Breakfast was also quite rich. I stayed for 3 nights, and the breakfast menu was the same every day. I'd suggest varying some of the items daily.

The room was very spacious. Jingqi at the front desk gave me a free upgrade, lent me a charger, and even gave me a souvenir. Afterward, she also helped me with my luggage. The service was incredibly thoughtful, and the breakfast was delicious. I still prefer staying at Atour!

it locate far from metro but easy to find Didi. room is very clean and also provide free porridge, laundry room. whic is great for long trip. it cost also very reasonable.  heat water is super super fast, i mean it hot within 2 sec!!!! trust me!. however for my lack of experience, i try to make my room have some cool air (26 degree) but it seem cant and i dont know how to adjust it 😅 so my night is quite hot. but most experience is great

Our family's trip to Harbin for the ice and snow festival was made truly special by this Atour Hotel. Its location is unbeatable – surrounded by shops and restaurants, and just a short distance from the Songhua River and Zhaolin Park, which made traveling with elderly parents and children so much easier and stress-free. The hotel itself is spotless and well-maintained, adhering to their ' 安心清洁 (peace of mind cleaning)' standards. Every corner of the room was thoroughly cleaned, and there were no unpleasant odors. The staff were incredibly kind and patient, responding quickly to all our requests. The robot delivery service was both convenient and entertaining, especially for the kids. The room amenities were thoughtfully designed for comfort and convenience: the floor heating was excellent, and the humidifier really helped with the dry northern air. The TV with screen mirroring allowed us to play cartoons, which kept the kids entertained. The bedding was soft and comfortable, and the soundproofing was excellent, ensuring quiet nights. Breakfast offered a great variety for both kids and adults, with light grains and local specialties. The 24-hour self-service laundry and dryer were a lifesaver for drying clothes when traveling with children. The hotel lobby's Zhuju (Bamboo Dwelling) book corner had a good selection of picture books, keeping the kids quietly occupied while waiting. The service was warm and genuine, and the hotel offers great value for money. I highly recommend it for families.

This is one of Atour's upscale hotels, featuring a natural wood design and excellent amenities including a self-service laundry room, a reading area (where you can also borrow books to read in your room), a gym, and a cafe. This branch opened in '25, so the decor is very new. Its location in the Central Avenue area makes it super convenient for dining and visiting various attractions. The shower space is quite large, the water temperature is very stable, and the drainage is excellent. Both bath towels and regular towels come in individual disposable packaging, which is very reassuring to use. The breakfast selection is quite extensive, even offering local specialties like 'Guo Bao Rou' (sweet and sour pork). The service is absolutely top-notch. When I used the self-service laundry at night, the staff delivered my washed and dried clothes to my room. To avoid disturbing guests, they hung the laundry bag on the doorknob. All the hotel staff were very enthusiastic. Highly recommend!

My King Room stay was a fantastic surprise! The mattress had just the right firmness; I slept through the night without any back pain. The duvet cover and sheets were so clean they had a faint, fresh scent. Even leaning against the headboard to binge-watch shows before bed was super comfortable. I'll definitely pick this room again next time! The attention to hygiene was impeccable, right down to offering two different pillow heights. I woke up feeling completely refreshed and energized. Absolutely amazing value for money! The lady at the front desk, who was a bit taller and pleasantly plump, provided truly excellent service!

Great! The front desk service was excellent, and they even provided a parking space. They also gave us complimentary breakfast for three people, which was a delicious buffet with a good variety of options. I'd definitely choose Atour again when traveling.

Had very good experience in the hotel for my family trip during their popular season in winter! The staff are very friendly which really impressed me. I ordered some famous yogurt to hotel before arriving the hotel. Without any notifications, the staff helped me to keep in the fridge as they noticed that it’s yogurt inside the box. 👍🏻👍🏻👍🏻I left some kids winter clothes in the room as I dun need them anymore after the trip. The staff also called me to double confirm whether they r unwanted or forgotten. The room is spacious and clean. The breakfast is quite yummy too! Will definitely stay again in my next China trip!

The service was heartwarming throughout our stay. Check-in was quick, and the front desk staff proactively recommended local delicacies and sightseeing routes. Any requests we had were promptly addressed. The room's cleanliness was impeccable; the floors, bathroom, and even the corners were spotless with no strange odors. Atour's signature mattress was perfectly balanced in terms of softness and firmness. The blackout curtains combined with double-paned windows provided excellent soundproofing, completely blocking out the lively street noise, ensuring a good night's sleep even for someone who usually has trouble sleeping in new places. The hotel facilities are excellent. The Zhuju (Bamboo Dwelling)书吧 (book bar) is quiet and perfect for relaxing. The gym is well-equipped for a quick workout after a long journey. The breakfast offers a great mix of Chinese and Western options, including Northeastern specialties, hot congee, and pastries, all tasting delicious. The overall minimalist and refreshing decor felt clean and sophisticated. It's a rare peaceful haven in a bustling city. If you're visiting Harbin, look no further! The service was outstanding! The location is right by Central Street, making for a truly wonderful trip.

I brought my parents to Harbin and we chose this hotel for our first and last nights, with a road trip to Yichun in between, haha. The main reason for picking this hotel was its excellent location. However, to my surprise, they don't have their own parking lot, which I guess is understandable given the prime location, but it was a bit inconvenient. The hotel reception is on the third floor, and the guest rooms are even higher up. For our last night, I booked the Courtyard Family Room because it was the only one available that met our needs at the time. I didn't realize until check-in that 'courtyard' simply meant a large enclosed balcony. The sofa bed was also there. The biggest issue was that this room had a strange odor that lingered until the next morning, and opening the window didn't help much. Another thing was that the room's Wi-Fi was spotty on the balcony, and it wasn't very soundproof – it's right above Central Street. On the bright side, the pillows were comfortable, and we were quite tired from our drive, so we still managed to get decent sleep. But honestly, the location here is fantastic. It's close to so many places; the cathedral is about a 20-minute walk, and the Songhua River is just over ten minutes away.