MM223229****This was my first time visiting Harbin and my first stay at Huate Hotel. During check-in, the front desk assigned me a room on the first floor of Building B (the second small building), which required walking through an outdoor corridor to reach.
First, regarding cleanliness: it was generally acceptable. Although there were some grease stains and spots on the desk that weren't wiped clean, considering the price, I won't complain too much.
Next, the environment: We stayed on the first floor, and we could hear everything – the cleaning cart passing by, conversations, and even the sound of toilets flushing upstairs. The soundproofing is terrible! I'm a light sleeper, and I barely slept the first night because of the flushing toilets!
Now, about the service: I particularly want to mention the afternoon tea – it was genuinely awful! Of course, you might say, ”What do you expect for free?” But the drinks were really undrinkable. It would have been better if they hadn't provided it at all, but they served tea with an unidentifiable strange taste, and biscuits that gave me a stomach ache. I'm not a picky person, but the afternoon tea was truly terrible!
Finally, the facilities: they were generally okay, nothing to complain about.
To briefly summarize the downsides, I haven't given a bad review because, overall, the location is good, and the general attitude felt pleasant. However, for someone on a trip, such poor soundproofing is truly a torment! This is an objective expression, and I hope there can be improvements. I wish them a prosperous business.
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