Lavande Hotel (Haxizhan Heilongjiang University Subway Station)

I took my parents out for a walk. The room was very clean and had no odor. The space was also large. I was given a high-rise room. I was very satisfied. The location was also very good. It was very convenient for shopping and eating. The breakfast variety was also OK. The front desk lady was attentive and gentle. It was a very satisfying trip.

Hygiene: Clean Environment: Quiet Service: Very good attitude Facilities: The facilities are very complete and have everything. Fitness people are ecstatic I will come again next time. Recommended to stay. Very convenient to everywhere. There is Heida Night Market downstairs. It is just like the subway station.

This time the beautiful receptionist gave me an upgraded room! Clean and tidy as always! I hope that my aunt will be more careful when cleaning in the future!

The brand is trustworthy, clean and hygienic, with complete facilities and good surrounding facilities. It is close to Heilongjiang University and Xuefu Sidao Street. The environment is quiet and the mattress is comfortable. Recommended

The front desk was very welcoming, the room was very clean, and the cleaning was timely, very good

The location is good, but because there is a cut opposite the door and there is also a small construction site at the door, the experience of entering the hotel is not particularly good. The receptionist was very cold and just did his job. He didn't say a word, didn't smile, and didn't look the guests in the eye when he spoke. The tea bags were not replenished on the second day of stay. I called the front desk to ask for tea bags and water, but they only sent slippers and water. When I called again, the front desk staff didn't show any apology for delivering the wrong item. They didn't say sorry, but just said, "Let me send you a few more tea bags." After waiting for ten minutes, the robot came up and there were only 2 bags. It can be seen that this is the layout of this hotel. When checking out, the front desk clerk had a cold and did not wear a mask, which was very unhygienic. The room is very new because it just opened, the facilities are also good, the hygiene is very good, and the best thing is the bedding and linens, which are very soft and clean! The bathroom has a heated toilet, and the flushing is also foot-operated, which is very hygienic. But the carpet on the floor is a sanitary dead corner, it is black and has many stains and hair. I suggest you remove it, it is really too dirty. Also, the entry-level security lock has sharp corners, which can easily be scratched when inserting the card. This is a safety hazard, so everyone should be careful. The elevator has no elevator control, and there are other hotels under renovation downstairs. It is particularly difficult to wait for the elevator during peak hours. The elevator door closes very quickly. Several people have been caught by the elevator door. It makes a loud noise and must be very painful. The breakfast was just so so. There was a coffee machine but it was broken, so they fixed it? Are you reluctant to give up the coffee beans? The buns only have red bean paste ones, no vegetable or meat ones. It should be a personal contract, and you should save as much as possible. But the hot and cold dishes are ok and taste good. But it is convenient for travel. It is not far from Harbin Second University and more than ten minutes' walk from the subway station. It is quite convenient for travel! Overall, except for the poor service, everything else is excellent. Recommended!