Guest User
March 30, 2025
1. The hygiene is OK, but the skin on one arm suddenly became sensitive when I was sleeping on the first day. The soundproofing is not very good. 2. The front desk lady was very nice when I first checked in, but at night, another front desk was on duty. Because I rushed to the hotel right after getting off the plane, I called the front desk to ask for a bottle of water. The front desk staff asked if we were in the room. I said yes, and she said: If you are, just go out and buy it. 😄😄 I was quite confused. She just said that water would no longer be provided. 3. The room service was good. Because two people lived in a big bed, an extra quilt was added. The room service lady was very enthusiastic and sent a quilt (thank you for your hard work). Overall, it's OK. I hope the store manager can conduct more employee training and unify the speech and service quality.
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