Anonymous User
December 24, 2023
This time we stayed as a group of three and booked two superior double rooms. The experience was very bad. First of all, in terms of hardware facilities, it is too old. It is a hotel under the same brand. The price of such a hotel is not low. On the contrary, It is not as good as some niche hotels, and in terms of software: First, there are no paper towels in the living room of the superior double room. This is something I did not expect. There are only toilet rolls in the whole room... and the room I changed only has a table and no chairs (change room) (The reason will be discussed later)), you need to order takeout while eating, or put on makeup while standing. Not to mention two, at least one is required, right? Then let’s talk about the service: when we checked in that night, the superior double room was changed to a double room. I didn’t understand it. When I called the front desk, the answer was that the shooting was at a wide angle and the age was too long. I don’t know if you have seen Ctrip. In the picture above, there is obviously a big difference between a double room and a superior double room. The room we stayed in was exactly the same as the picture of the double room above. After I finished speaking, the front desk replied to me and said, "Sir, what do you want to do?" "... There is a problem with your arrangement. I want to solve the problem instead of dumping the problem on me. The follow-up was that we stayed that night and did not pursue it further. The next morning we packed up all our things and left them at the front desk to go out and wait. Others checked out the room and then adjusted it for us. When we came back in the evening and got the changed room card, we thought the matter was over. However, when we went to the room corresponding to the room card, the door could not be opened because there were other people living in it. A lady asked through the door, "Who am I and what do I do?" At this time, I was completely speechless and had nothing to say. I came here just to have fun and relax, and I basically wouldn't give a bad review or anything. Like, but for all the reasons above, I really feel bad. The above is our housing experience this time, and it only represents my personal experience. The choice is yours. Whether there will be rectification or follow-up is not my concern. By the way, the breakfast in the hotel was also pretty bad. I really lost my appetite when I looked at the small restaurant and the few dishes.
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