EvaHsu
April 16, 2024
1. I checked into the hotel on the night of 4/10. I called the front desk at 8222 according to the room instructions. After the call was answered, I didn't say a few words and was hung up. Even if I called the wrong number, the staff who answered the phone shouldn't have hung up.
2. The next morning, the room instructions clearly stated that the restaurant would open at 6 o'clock, and the front desk said it would start at 0630. But I arrived at almost 7 o'clock, and they told me that the restaurant hadn't opened yet and breakfast would not start until 7 o'clock. I also saw several female employees sleeping on the table, but on 4/13, I went down to have breakfast at 7 o'clock and found that people had just started eating in the restaurant. Everyone's statement was inconsistent.
3. I had an important task at noon on 4/13, so I went to the front desk two days in advance to order lunch to be delivered to the room. The service staff told me that I could order it that morning and refused my early reservation. On the morning of 4/13, I ordered 4/13 from the waiter. A bowl of wontons was delivered to the room at 12:30, but I waited for 15 minutes after returning to the room. I called the front desk to urge them. Although they told me that the kitchen was busy and sent me fruit to apologize, it still delayed my time.
4. I chose your hotel after careful selection to stay for four days, but I was very disappointed. The art gallery was not worth seeing. It was all children's works. There was nothing to see.
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