Hanting Hotel (Harbin Convention & Exhibition Center Sports College Branch)

To be honest, my experience during this stay was average. After entering the store, the front desk asked "How much does it cost to book a room on the platform? It may be cheaper in the store." A colleague had a similar experience before. It was not cheap to book a room in the store after unsubscribing from the platform, so we rejected the front desk's proposal. When I took a shower in the middle of the night, I found that the bottle of shower gel was empty. In addition, when the invoice was issued after leaving the store, the front desk recorded an extra digit in the email address. After waiting for a day, the invoice message was not received. After calling again to confirm, I found that the invoice was sent to someone else's email address. This check-in experience made us feel that the service staff in the store were very careless.

Went for breakfast at 8 o'clock. There was no fried rice or noodles. The rice porridge and milk were all water. At 9 o'clock in the morning, the room card could not open the door. I called the front desk to reply. After waiting for a long time, no one came to open the door. I swiped the card at the front desk. . To swipe a card, you need a room number, and there are a lot of things to do before swiping the card with your ID number. If you don't provide it, you won't be able to swipe the card. Even after staying for several days in a row, there will be no improvement.

The wireless network didn't work well. I couldn't connect to it for half a day, and when I finally connected, it was getting disconnected all the time. The room was eerie, it was still very dim even with the lights on, and there was a red mark on the mirror. I was convinced. I had already renewed my subscription and I called every day to ask about it. On the last day, I called at 10 a.m. to urge me to check out. What's even more outrageous is that the APP has already placed the order, and the front desk asked if he could return the APP and order offline at the front desk, and it's the same price. Do you think I'm a ****? I don’t know what the confusion operation is. There is also an APP that says it is close to the subway when placing an order, but in fact it is quite far from the subway station, about two kilometers, so it can be walked in 20 minutes, which is not bad. I have never taken the subway when I go out. I either take the bus or take a taxi. There are several bus stops around, but the road conditions are complicated and the surrounding environment is not good. On the first day of cleaning, the bed was not even made. There were only two pieces of paper left in the paper box but they were not replenished. The slippers were not replaced with new ones. When I left, I had to catch a car and waited for several minutes for the elevator. The elevator kept grinding for a long time and wouldn't come down. When I finally got there, I opened the door and saw this. An oversized garbage truck blocked the entire elevator. No one was inside, and no one from outside could get in. In the end, I had to carry a big suitcase up the stairs and almost missed the bus. Whoever stayed in this *hotel would be unlucky. I have stayed in dozens of Hanting hotels, if not a hundred. The experience of this hotel is the worst. Please close down as soon as possible, so as not to drag down the reputation of Hanting.

Advantages: There is no peculiar smell in the room, the bed is clean, and the sleeping environment is quite quiet Disadvantages: Both towels have holes, water flows out of the shower door, and there are no slippers in the bathroom Going in late and leaving early, I don’t have much experience, just sleeping is fine

The room was very clean and tidy and the service was in place. When the door lock kept ringing at night, I responded immediately and took care of it immediately. Then I forgot to take my tablet and called the front desk. They found it for me in time. Thank you very much🥹 Anyway, it’s super good

Facilities: perfect, Health: Very clean Environment: pretty good Service: good attitude Will stay again if I have the chance