Harbin Hulan District Hotels

The front desk is very polite and friendly. The location is right out of the subway station. The disposable items in the room including paper towels and wipes are very good. Overall, the price/performance ratio is very good. It would be better if the guests can be proactively informed that there is a laundry room on the third floor.

The overall hotel experience is good. The environment is clean and tidy, the lobby is modern, the rooms have a wide view, and some rooms have city views. In terms of service, the staff is warm and thoughtful, the check-in is efficient, and the room needs are responded to promptly. The facilities are complete, the gym equipment is new, the swimming pool water is clear, and the breakfast is rich and balanced. The hotel also has a children's play area and free parking, which is suitable for family outings. The lobby art chandelier and the rooftop open-air garden are recommended for taking photos and checking in, with a strong sense of design. The overall cost-effectiveness is high, suitable for business trips or leisure travel.

This is my second time staying at Vienna International Hotel Hygiene: The room is clean and well done Facilities: The front desk helped print documents for free, and there is also a self-service laundry room with washing and drying. It is a troublesome thing to dry outside when going out. It is much more convenient to have a dryer. Environment: The hotel lobby looks relatively comfortable overall. The hotel also has a large free parking lot, which is very convenient. Service: The service of the lady named Lele at the front desk is really great. Finally, I would like to mention that the bedding is really comfortable. I will stay here again next time.

My recent hotel stay was so good that I couldn't help but share it with you. First of all, I was attracted by the warm atmosphere from the moment I stepped into the hotel lobby. The lobby is elegant and modern, giving people a homely feeling. The front desk staff was very enthusiastic, greeted me with a smile, and completed the check-in process quickly and efficiently. They introduced the hotel's facilities and services in detail, which made me look forward to my upcoming stay. After entering the room, I was amazed by the scene in front of me. The room was spacious and bright, beautifully decorated, and every detail showed the high quality of the hotel. The bed was soft and comfortable, which made me sleep well all night. The bathroom facilities were also very complete, and there was plenty of hot water, so I could enjoy the pleasure of bathing. The hotel's breakfast was also a highlight. The restaurant offers a rich and diverse breakfast selection, from fresh fruits, hot drinks to various exquisite snacks. I especially like their homemade bread and juice, which tastes delicious and makes people linger. In addition, the location of the hotel is also very convenient. It is located in a busy area in the city center, surrounded by many shopping malls, restaurants and attractions, and it is very convenient to travel. Whether walking or taking public transportation, you can easily reach your destination. Throughout the stay, the hotel staff always maintained a warm and thoughtful service attitude. Whether asking for tourist information or solving some minor problems, they were able to provide timely assistance, which made me feel very caring and at ease. In short, I was very satisfied with the experience of staying in the hotel this time. Whether it is room facilities, breakfast options or service attitude, it shows the high quality and care of the hotel. I will not hesitate to recommend this hotel to my friends and look forward to staying again next time.

I don’t know if I can complain to the hotel front desk here. 1. I booked an hourly room from 11:00 to 15:00. When I arrived at the hotel at 11:40, I was told that the only remaining double bed room with a window had not had time to be cleaned. If I needed to wait, I would have to wait for more than 30 minutes. Asked me if I would be willing to change to a king bed room without a window. If the reserved room is no longer available, what does it mean to automatically change the guest to a second-rate room? Or I wouldn't be so angry if you told me that you would refund the price difference if you changed to a windowless room. 2. I reasoned with him and said that you should prepare in advance. But the front desk insisted that in his system, I booked a 20:00 check-in, and that there was a problem with my intermediary platform (that is, Ctrip). I showed him my order on Ctrip, and he said that I should go with it myself. The platform is determined. May I ask? Is this how you solve your problem? Do you authorize the platform and ask the customer to resolve the inconsistency with the platform content? 3. I originally had an exam today and wanted to rest for an hour in the hotel, but the attitude at the front desk was very bad. I think if this happens, should I at least say sorry to the guest first?

已經是麗楓酒店的老顧客了，天津，煙台，臨汾…住過好多城市的麗楓，衹要能訂到麗楓必須選擇麗楓酒店，前台服務員小寶服務熱心，耐心，酒店乾淨衞生，距離市中心稍遠，但是是自駕遊的不二選擇。訂的家庭房還有浴缸，孩子很喜歡。

The hotel experience is really great. As soon as I arrived in Harbin, I went straight to the hotel. The beautiful lady at the front desk upgraded me to a view room. The environment is very good. The children especially like the parent-child room. It is next to the oceanarium and water park. I played indoors for a day today. It was not cold at all. There is a shuttle bus to pick me up. It is really home away from home. Happy ❤️

The picture room is large, the hotel booked, it is very convenient to go to Poseidon, the hardware decoration is really not bad, the brick wallpaper bathtub is OK, but the facilities are really amazing, the phone does not answer the money, the furnishings! TV is not connected to the Internet, TV programs are not available, network TV is not even, the furnishings! Really furnished that sofa, did not pay attention at the beginning, the child sat down and fell, only to find that, lame 🫨. After all, the price is low, I chose to endure it. I told the front desk about the situation, and told me not to enter our room, nor to clean, wait for us to go after you go! We also pressed the do not disturb light! As a result, they still came in and cleaned! Go in! ! This is really amazing. They ignored it when they said it. Just enter, live in so many hotels, this is the first one. Do not disturb the light does not work! Your hotel can dismantle it, really serve

The room is very clean. The environment is also very good. The bedding is very comfortable. The location is also easy to find. It is very close to Jiangbei subway station. It is super convenient. I like it and love staying here. I will stay here again next time

The room has voice control over the lights and curtains, the air conditioner automatically adjusts to a comfortable temperature zone, and even the toilet is a smart thermostat. The whole house automatically goes into sleep mode, the curtains slowly close, the sense of technology is full and super considerate, it's so comfortable to stay here! ”I was moved to tears by the details of the hotel! There is a wireless charger + USB port for mobile phones at the bedside, and the bathroom glass will automatically defog. I must recommend it to everyone.